What is Teambook? Teambook is an efficient collaboration and project management product that is ideal for small and mid-sized enterprises, as well as service consultants and freelancers. The tool provides an easy-to-use…
March 2015
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What is Genius Project? Genius Project is utilized by more than 700 clients and 60,000 users to manage their project portfolios ranging from mid-size to enterprise class. The vendor offers a flexible…
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What is nanorep? nanorep is an automated customer service platform based on self-service experience that provides relevant, contextual and personalized answers for maximizing conversions and reducing support load. With nanoRep, brands can…
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What is Freshservice? Fresh Service is a cloud-based customer support platform that was founded with the mission of enabling companies of all sizes to provide great customer service. It provides plug and…
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What is WORK[etc]? WORK[etc] CRM is a cloud solution with scalable features to match the needs of any business size, from freelancers and small companies to large enterprises and nonprofit organizations. The…
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What is Samanage IT Service Desk? Samanage IT Service Desk is a cloud-based IT service desk and asset management ideal for software companies that seek to keep a tighter tab on both…
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What is TeamSupport? TeamSupport is billed as a complete customer support suite that enables you to communicate and collaborate more effectively, between and among your departments, resources, and clients for a more…
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What is Sellsy Helpdesk? Sellsy is designed to be an all-in-one solution that combines help desk, CRM, inventory, and accounting to create a seamless pipeline of business operations. However, it is available…
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What is VisionFlow? VisionFlow is a software suite that can be deployed on all fronts: either through the web, cloud or on-premise. As a help desk software, it can be used for…
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What is Deskero? Deskero is a cloud-based help software that provides simple yet effective tools to integrate requests or inquiries coming from various channels (such as emails, social networks, chats, and websites)…
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What is Kayako? Kayako is offered either as a web-based or on-premise helpdesk software that places all your support channels in a single location to help you track customer queries more efficiently.…
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What is Podio? Podio is technically a collaborative tool, but a CRM and sales lead management app pack can be added for sales and marketing processes. The CRM add-on features lightweight functions…
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What is Apptivo? Apptivo is a cloud CRM solution that serves the growing sales and marketing needs of a small business or a freelancer. Beyond CRM, the solution can integrate your sales,…
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What is Tally Fox Cluster? Tally Fox Cluster is a Web-based platform that helps businesses improve their knowledge storage and sharing, content management setup, and project management system. Tally Fox Cluster offers…
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What is Wrike? Wrike is a web-based project management software tool that makes work easier, faster, and more efficient in distributed and co-located groups. The package is flexible and allows multifunctional groups…
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What is Uservoice? Uservoice is a SaaS (Software as a Service) application that enables users to analyze market movements, study trends, and gather information to learn more about their customers. It is…
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What is Litmos LMS? Litmos LMS (Learning Management Software) has been designed to suit the requirements of top trainers, managers, and teachers, and help them build high quality online courses, modules, and…
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If this is your first time to promote a SaaS product in the Internet this guide is an excellent starting point. It will help you see the big picture and will explain…
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What is Freshdesk? Freshdesk is a SaaS helpdesk with features that suit both small businesses and large organizations. Its most notable features include multichannel function, integrated gamification for incentives, and smart automations.…
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What is Zoho? Zoho Projects is a web-based collaboration management and planning software product that helps to make business projects more productive and complete them within schedule. The tool is loaded with…
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What is Zendesk? Zendesk is one of the most popular helpdesk software used by a wide range of businesses, from small companies to large organizations. The vendor claims it has more than…
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We’ve talked about methods to make your CRM company grow, this time I will share some useful advice on places where you should promote CRM software. I will also reveal a few really efficient ways to promote your…
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What is QCommission? QCommission is a cloud software to help you calculate sales commissions with more accuracy and timeliness. It aims to build more trust between the business and its sales team.…
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What is Zurmo? Zurmo CRM takes CRM to a fun level by gamifying campaigns. Marketers, sales teams, and customer reps can earn badges, coins, and complete their collection to earn actual rewards…
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What is Sales Cloud? Sales Cloud is a cloud CRM module by Salesforce, which consists of an array of the brand’s sales and marketing solutions. As an added module, Sales Cloud complements the…
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We talked about how SaaS business involves a tight integration of product and support in our previous article. In the SaaS environment, both business aspects become the product, literally the two Ss…
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What is QuickBooks Pro? Quickbooks Pro is the improved and advanced version of the highly popular and user friendly Quickbooks the entry level accounting software of choice for many small and medium…
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What is FreshBooks? FreshBooks is a SaaS helpdesk with features that suit both small businesses and large organizations. Its most notable features include multichannel function, integrated gamification for incentives, and smart automations.…
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What is CYMA? CYMA Systems takes pride in its solid thirty year-experience of creating Windows-based accounting software sold by modules. Their products are specifically aimed towards CPA and companies with complicated accounting…
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The good news is Gartner predicts that since 2013 through 2016, $677 billion worldwide will have been spent in cloud services with SaaS cornering 14% of the pie. The bad news is…