Salesforce Review
OUR SCORE 89%
- What is Salesforce
- Product Quality Score
- Main Features
- List of Benefits
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
What is Salesforce?
Sales Cloud is a cloud CRM module by Salesforce, which consists of an array of the brand’s sales and marketing solutions. As an added module, Sales Cloud complements the other Salesforce modules: analytics, marketing, service, and community. As with other Salesforce solutions, the CRM module is ideal for any business size from small startups to large enterprise. The CRM platform lets you to monitor customer data and engagements in a single platform to capture insights and track leads to conversion through the combined functions of the Lead Management, Marketing Automation, and Sales Data. Furthermore, the mobile app for Android and iPhone/iPad helps your sales team to increase productivity and efficiency in and out of the office or whenever and wherever there is Internet connection. They can get real-time data using dashboards for quick lookups or generate custom reports that reflect current sales trends and territory performance. A Feed First stream lets you check for the most critical data being entered by your team. The tool can be preset based on your rules. Moreover, you can add more tools via the AppExchange Apps to extend the CRM software’s capabilities. Sales Cloud also integrates with external business process software, such as: Zuroa, Desk.com, LeadExec, TeamSupport, Ambassaord, FinancialForce ERP, Zendesk, and other popular CRM, accounting, and sales solutions. As with other Salesforce Sales Cloud reviews we assess the software’s benefits, pricing and technical specs to help you see if it fits your needs.Product Quality Score
Salesforce features
Main features of Salesforce are:
- Communities for sales
- Marketing and sales leads
- Email integration
- Opportunities and quotes
- Build and run innovative apps
- Forecasting
- Engage customers everywhere
- Approvals and workflow
- Social accounts and contacts
- Chatter
- Analytics
- Mobile to stay connected
- Contact Manager
- Real Time Visibility
- Dashboards
- Workflow
Salesforce Benefits
The main benefits of Salesforce Sales Cloud are its flexibility, functionalities and mobile support. Here are the details:
The one thing that we cite about this software in our Salesforce Sales Cloud reviews is that its Opportunity Management processes disparate customer data to give you insights and unearth leads and prospects like cross-sell and up-sell.
Contact Management goes beyond managing contacts, but lets you view the contact’s activity history, communications, discussions, and social mentions.
Sales Collaboration module allows you to track deals with your team.
Sales Performance Management highlight winning performances and instill competition among sales teams using measurable goals.
Market Automation lets you to automate lead capture and fast track sales cycle. Create a streamlined lead to conversion process.
The mobile app for Android and iOS devices let you take the software on the go.
The Visual Workflow makes creating deals, discounts, and expenses easy with drag-and-drop tools.
Get real-time data based on your sales team’s ongoing data inputs and generate more accurate and territory responsive weekly forecasts.
Define territories with the right model to achieve an even playing field for all sales reps.
Technical Specifications
Devices Supported
- Web-based
- iOS
- Android
- Desktop
Customer types
- Small business
- Medium business
- Enterprise
Support Types
- Phone
- Online
Salesforce Integrations
The following Salesforce integrations are currently offered by the vendor:
- Force.com
- Heroku
- ExactTarget Fuel
- third-party apps at Salesforce AppExchange
- internal Salesforce solutions: Service Cloud, Marketing Cloud, Pardot, Desk.com, Analytics Cloud, Data Cloud, etc.
- external solutions: JIRA, Freshdesk, FinancialForce, LeadExec, Samanage, Zuora, Zendesk, etc.
Video
Customer Support
Pricing Plans
Salesforce pricing is available in the following plans:
