Also known as ISO 9001, Quality Management Systems (QMS) has come a long way. From its beginnings as a means to ensure consistency in product manufacturing, QMS now covers everything, from product…
June 2020
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Today’s customers want answers, and they want it fast. As more and more customers get used to customer service, they also have increasingly high expectations. According to data from Statista, for instance,…
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Are you seeing your company the way your customers do? You should and it all boils down to customer experience. In the field service business, you’re only as good as your last…
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What was once imaginary in the past is now perfectly possible today—we’re talking, of course, about virtual reality (VR), a piece of technology that creates a computer-generated simulation that immerses the user…
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Nobody wants to file for bankruptcy, be it from business insolvency or an individual’s inability to pay for personal loans. Aside from its usual adverse effects, filing for bankruptcy is a complicated…
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Managing construction projects is like being in a race against time on a track littered with unpredictable twists and turns. Challenges are part of the usual daily schedule, and if the issues…
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Wherever you go on the internet, you can find leads. But there is the challenge of ensuring that you are focusing on the right channel when searching for qualified leads. However, there…
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