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Zoom vs. BlueJeans Comparison 2021

by Arthur Zuckerman

When talking about video conferencing platforms, two popular options come to mind: Zoom and BlueJeans. Both offer a wide array of useful features, from chat rooms and real-time messaging to collaboration and content sharing tools. However, what are the key differences that set them apart?

In this post, we’ll delve into an in-depth Zoom vs. BlueJeans comparison, touching on their key features, benefits, advantages, and disadvantages. This should help you determine which of the two conferencing tools would be best suited to your specific needs.

Zoom and BlueJeans Overview


Zoom is a popular video conferencing app ideal for businesses of all sizes. It allows you to facilitate online meetings and training with its reliable and highly accessible video and audio conferencing tools. It supports up to 1,000 participants for every video conference and can provide up to 49 HD videos on screen.

The application offers a natural and easy-to-use conferencing tool that makes it easier to start or join meetings from any location. Another handy feature of Zoom is its built-in content sharing tool, enabling teams to share desktops simultaneously or view and co-annotate on shared content.

Zoom’s dependable and scalable webinar tool also exceeds expectations with its simple and engaging host controls. Likewise, webinar attendees can easily participate and interact with each other via laptops, desktops, and mobile devices.

You can check out our Zoom vs Skype comparison guide to expand your options.


BlueJeans is another video conferencing tool that helps you conduct online events, video meetings, huddle rooms, and more. One unique quality of this app is the social broadcasting feature, which allows participants to stream real-time video screens via their social media accounts. This makes video conferencing highly accessible and convenient, especially for teams working remotely.

BlueJeans offers features such as screen sharing, polling, and text chat to streamline collaboration and enable productive conference meetings from anywhere in the world. In one secure, global, and scalable platform, BlueJeans ensures frictionless communication between you and your team.

Like Zoom, BlueJeans also allows content and screen sharing so you can efficiently lead presentations and review shared files and content as a team. After your conference calls, you can access meeting summaries and recaps to ensure that every information is well-disseminated.

To find out which of the two conferencing software would give more value for your money, let’s take a look at the Zoom vs. BlueJeans detailed comparison below.

Zoom Pros and Cons

Zoom Advantages

We begin this section of Zoom vs. BlueJeans comparison with Zoom. In comparison to other web conferencing platforms, Zoom is known as the most unified communication solution ideal for modern businesses. It combines powerful conferencing tools to ensure swift collaboration between you, your clients, and your employees. Features like real-time messaging, content sharing, and enterprise-grade video conferencing streamline the collaboration and communication of your team.

Moreover, Zoom Rooms can be optimized to any room size, be it a conference room, training room, focus/executive room, or a huddle room. As one of the best collaboration software today, Zoom provides a wide range of wireless sharing options for your team, making it easier for everyone to start or join meetings with high-definition audio and video.

Here are some of Zoom’s main benefits:

  • Allows you to host webinars and virtual meetings
  • Provides high-quality desktop and application sharing
  • Allows you to stream in multiple screens
  • Has dynamic voice detection capacity
  • Supports communication via iPhone and iPad with iOS Mirror
  • Lets you join H.323/SIP room systems or telephonic dial-in
  • Works hassle-free with wired, wireless, and Wi-Fi networks
Zoom dashboard

Clean, crisp: videoconferencing in Zoom.

Zoom Disadvantages

While Zoom brings into the table myriad benefits, it’s not entirely flawless and a perfect 10/10. Users in the past have reported unstable and low-quality videos, which make the application unreliable at times. You may experience deteriorating audio and video quality to the point of unreliability, so it’s important to check if your system can meet the bandwidth requirements to ensure smooth communication flow.

Zoom can also be more expensive as your team grows. Since you’re paying by the host, the application is quite costly, with plans starting at $14.99/mo/host.

Zoom Pricing and Features

Zoom has a free version that’s enough to host up to 100 participants. If you want to avail of the premium features, then you may want to consider the Pro plan, which is perfect for small teams and priced at $19.99/mo/host. Meanwhile, the Business and Enterprise plans both cost $19.99/mo/host, with a minimum of 10 hosts for the Business plan and a minimum of 50 hosts for the Enterprise plan.

  • Online support
  • Group Collaboration
  • Video Conferencing
  • Web Conferencing
  • Group Meetings
  • Security
  • Single Sign-on
  • Company Branding
  • Custom Emails
  • LTI Integration
  • Cloud Recording Transcripts

BlueJeans Pros and Cons

BlueJeans Advantages

The strongest feature of BlueJeans lies in its immersive, hassle-free, enterprise-grade video conferencing. It’s the ideal conferencing solution for webinars and large-scale events, town halls, and webcasts. Like Zoom, BlueJeans supports HD audio and videos for a rich and unparalleled conferencing experience.

The application also leverages AI and smart voice recognition to make your meetings more intelligent and productive. BlueJeans also ensures clear communication across multiple locations and devices with its powerful interoperability. Whether you are using a desktop, laptop, or mobile device, BlueJeans brings you the same flawless, frictionless conference video.

Here are some key advantages of BlueJeans:

  • Offers greater control over video conference quality
  • Lets you collaborate with your team effectively
  • Streamlines communication with its video, audio, and web conferencing tools
  • Allows you to host and livestream large-scale events and town halls
  • Improves productivity with meeting transcription and highlights feature
  • Provides one-touch access to meetings regardless of the device type
BlueJeans dashboard

BlueJeans features screen sharing, polling, and text chat to streamline collaboration and enable productive conference meetings.

BlueJeans Disadvantages

BlueJeans is nowhere near perfect, and while it fares well in delivering superb video conferencing quality, it struggles in keeping reliability up a notch. The cloud-based software can handle bigger demands of large teams, but there are times when it can’t avoid disconnection and outage issues.

Internal routing, connectivity, and bandwidth issues sometimes contribute to the lagging and echoing output of conference calls. This leaves more room for BlueJeans to enhance and optimize their video and audio streaming service.

BlueJeans Pricing

BlueJeans has several pricing plans available on a monthly or yearly payment basis. It has a Me plan ideal for individuals and small businesses, which is priced at $16.65/host/month or $149.90/year. The My Team plan, which suits mid-sized teams and businesses, costs $19.99/host/month or $199.90/year. As for the My Company plan, you need to reach out to the vendor for the pricing details.

  • Video and audio conferencing
  • Private cloud and peering
  • SIP trunking
  • Room system calendar support
  • Live meeting monitoring and control
  • Cloud recording
  • Custom interface branding
  • Historical meeting analytics
  • Command center dashboard
  • Connect H.323/SIP room systems
  • Travel and emission savings measurement tools
  • Integration with Slack, HipChat, and Skype for business

Zoom vs. BlueJeans: Which Is Better?

Both applications definitely deliver outstanding video conferencing experience to its users. But it’s apparent how Zoom easily takes the top spot when it comes to taking online conferencing to the next level.

With Zoom, there’s just so much you can do aside from audio and video conferences. Also included on our list of communication software, Zoom records and transcribes your meetings; it lets you do 1:1 or group chatting and calls, and it provides built-in collaboration tools to help you with file and content sharing among your team. While BlueJeans is a great platform as well, it lacks the unique variety of features that Zoom has.

Zoom’s free version is another determining factor in why it outranks other software of the same category. Small businesses needing a video conferencing solution for up to 100 participants can easily sign up for the free version of the software. On the other hand, BlueJeans’ pricing plans start at $16.65/host/month.

In this Zoom vs. BlueJeans comparison, we’ve reached the conclusion that Zoom is superior to BlueJeans in terms of features, benefits, and pricing. Nonetheless, both have unique propositions to offer, so you can never go wrong with any of the two.

However, if you are looking for a complete contact center solution, you check out our best call center management tools review.

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