Zoho SalesIQ Review
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- What is Zoho SalesIQ
- Product Quality Score
- Main Features
- List of Benefits
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
What is Zoho SalesIQ ?
Zoho SalesIQ is a cloud-based live chat solution designed for freelancers, startups, entrepreneurs, small business, and midsized businesses. It is an advanced software that enables users to engage their customers and collect valuable customer information to spur business growth. The platform enables users to increase the return on investment on SEO, content, email marketing, and Adwords efforts. Zoho SalesIQ makes it easy to discover new opportunities and improve overall performance. It functions as a reliable sales intelligence and customer support hub, empowering users to save costs related to buying third-party software. In addition, the application integrates seamlessly with Zoho productivity suite to facilitate data transfers. Some of its notable features include personalized chat, interaction history, actionable analytics, automated chat translation, visitor activity tracking, customizable chat box, prebuilt reports, lead generation, and e-commerce integration.Product Quality Score
Zoho SalesIQ features
Main features of Zoho SalesIQ are:
- Lead Generation
- Start Charts based on Visitor Activity
- Visitors Geolocation Tracking
- Reports
- List of Visitors
- Canned Responses
- Follow-Up Actions
- JavaScript APIs
- Chat Box
- Email Campaigns
- Chat Translation
- Personalized Chat
- CRM Data Based Proactive Triggers
- Interaction History
- Visitor Activity Tracking
- Team Monitoring
- Traffic Monitoring
- Visitor Engagement
- Actionable Analytics
- Email Campaigns
- E-Commerce Integration
Zoho SalesIQ Benefits
The main benefits of Zoho SalesIQ are its exceptional customer support, lead generation, personalized chat function, and seamless integration with Zoho CRM. Here are more details:
Exceptional Customer Support
Zoho SalesIQ is an innovative software that is designed to analyze customer behavior to derive insights that boost marketing strategy and increase sales. Aside from that, the solution enables businesses to deliver exceptional customer experience. It helps businesses to be there for their customers and respond to all pressing issues and questions in time. By offering exceptional customer service, businesses improve conversion rates. Even better, it makes it easy for businesses to transform customer questions into valuable sales intelligence indicators which can be used to streamline business decisions.
Lead Generation
In addition, Zoho SalesIQ includes an advanced communication module. The module streamlines communication between a business and its customers. It makes it easy to generate and score leads, thereby helping businesses to pursue and nurture ‘good visitors’ only. The best part is that the communication module enables businesses to respond to every request regardless of the amount of traffic. It allows businesses to leave a positive impression on every visitor.
Seamless Integration with Zoho CRM
Even better, Zoho SalesIQ integrates seamlessly with Zoho CRM; one of the leading CRM software in the industry. The integration gives Zoho SalesIQ a cutting-edge over its competitors as it enables users to evaluate the past actions of every customer.
Personalized Chat Function
That’s not all; Zoho SalesIQ features a personalized chat function. The chat tool allows businesses to share customized offers and promotions to their customers directly. It also enables businesses to tackle a customer’s problem more uniquely and provide personalized solutions.
Technical Specifications
Devices Supported
- Web-based
- iOS
- Android
- Desktop
Customer types
- Small business
- Medium business
- Enterprise
Support Types
- Phone
- Online
Zoho SalesIQ Integrations
The following Zoho SalesIQ integrations are currently offered by the vendor:
- Mad Mimi
- Jimdo
- Zoho Sites
- Zendesk
- AWeber
- Zoho Mail
- Blogger
- WhatCount
- SquareSpace
- TeamSupport
- WordPress
- HubSpot
- iContact
- HelpIQ
- Virb
- Magento
- Weebly
- ActiveCampaign
- Salesforce
- Clicky
- Sitefinity
- MailChimp
- Drupal
- Piwik
- Optimizely
- Tumblr
- Shopify
- Opencart
- Gravatar
- AmeriCommerce
- Strikingly
- Vision
- Yola
- GetResponse
- WiX
- Zoho Campaigns
- Joomla
- Lyris
- DotNetNuke
- Unbounce
- Zoho Support
- Zoho CRM
- KissMetrics
- Bigcommerce
- CampaignMonitor
- Bronto
- Oscommerce
- CS.cart
- Volusion
- Google Tag Manager
- Light CMS
- Google Analytics
- PrestaShop
- Pinnaclecart
- Xcart
- 3Dcart
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Customer Support
Pricing Plans
Zoho SalesIQ pricing is available in the following plans:
