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Toast POS Review

Toast POS OUR SCORE 85%
starting price $79
our score 85%
free trial
  1. What is Toast POS
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Toast POS?

Toast POS is a cloud- and tablet-based solution that is a cut above conventional POS systems as it provides both business visibility and control. This single platform offers a range of features such as labor and inventory, online ordering, gift and loyalty, CRM, credit card processing, reporting, and POS. Restaurant owners can use Toast POS to reduce costs and operate their business smoothly. The application offers APIs that facilitate seamless integration with leading third-party solutions that are used in accounting, loyalty, inventory, gift card, labor, and reporting processes. Other advantages are affordable pricing and reliable customer support via phone and email. Read our Toast reviews further to learn more about the software’s top features and benefits.

Product Quality Score

Features
8.5
Ease of use
8.5
Customer support
8.4
Value for money
8.5
8.5
TOTAL SCORE

Toast POS features

Main features of Toast POS are:

  • Access to loyalty points
  • Customer management
  • Customizable loyalty rewards
  • Different customization options according to restaurant type
  • Digital gift cards
  • Employee performance tracking through sales exception reports
  • Kiosk for digital ordering at restaurants
  • Loyalty programs
  • Personalized webpage
  • Product mix reports to learn about your most popular items
  • Real-time monitoring via remote access
  • Restaurant software updates
  • Sales metrics

Toast POS Benefits

Benefits

The main benefits of Toast POS are its rich feature set, mobile support and great value for money.  Below are its benefits in details:

Offer Gift and Loyalty Programs

Toast offers both physical and digital gift cards, and allows restaurants to sell gift cards in-store or online. It also provides a loyalty program integration that you can link to a phone, card, or customer credit card. The POS screens automatically feed the CRM and loyalty platforms and thus boost the number of registrations for these programs.

Utilize the Inventory App

Toast offers a real-time inventory app that enables you to monitor food inventory, units and prices, and suppliers, using your mobile device or computer. This functionality empowers you to reorder the items you need, when you need them. In addition, you can automatically download menu, inventory, and food cost reports that can be utilized to improve your menu details.

Facilitate Online Ordering

Toast charges just $50/month to offer online ordering services. Other vendors are more expensive as they charge up to 12% to 15% of the total transaction value. This feature routes orders from the client directly to the systems, which means you don’t to renter info in the POS.

Enhanced Business Visibility

Toast enables you to use your mobile device to track your business in real time. You can effortlessly access menu, labor, and sales reports. In addition, the system automatically sends summary emails every day that enable you to keep track of vital metrics and alerts. Plus, you can generate insightful reports and utilize the knowledge to boost your management and operations.

Facilitate Table Payment

Toast facilitates table payment which enables restaurants to serve customers faster and diners to pay quickly. This feature is thus a benefit to both quick-serve and full-service restaurants. You can accept orders and payments in line, which minimizes bottlenecks and boosts service. Another advantage is kitchens get better order lead times and more visibility.

You can check out this Toast review for more info on this software capabilities.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

Toast POS Integrations

The following Toast POS integrations are currently offered by the vendor:

  • 7 Shifts
  • Compeat
  • Crunch Time
  • Ctuit
  • Incentivio
  • Paytronix
  • Peach Works
  • Restaurant 365

Video

Customer Support

Phone
Online

Pricing Plans

Toast POS pricing is available in the following plans:

Free trial
Software Cost
$79/ terminal
Hardware Cost
$899
Processing Cost
Custom created rates