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UserTesting Review

UserTesting OUR SCORE 89%
starting price $49
our score 89%
free trial
  1. What is UserTesting
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is UserTesting ?

UserTesting is a cloud-based user research solution designed to help digital marketers test the performance of their websites and marketing campaigns. The software is created with the assistance of different tools, each with different functionality. The information gathered through the process is utilized to design marketing insights and later used to enhance both long-term and short-term marketing techniques. The software’s main goal is to make websites, games, mobile apps and even prototypes become user-friendly. UserTesting allows users to experiment using alternatives and discover the response of each activity. Project managers can track each user’s activity with the help of video monitoring. Easy-to-use DIY tools are also available to offer fast result to the team. Above all, UserTesting provides a myriad of services that work as one to boost your marketing efforts. The software can even highlight the weak spot of the project and help you improve it.

Product Quality Score

Ease of use
Customer support
Value for money

UserTesting features

Main features of UserTesting are:

  • Desktop Screen Recorder
  • Video Player
  • Dashboard Features
  • Tasks
  • Rating Scale Questions
  • Customer Experience Analytics
  • Notes, Clips & Highlight Reels
  • Multiple Choice Questions
  • Written Response Questions

UserTesting Benefits


The main benefits of UserTesting are it helps test websites and marketing campaigns’ performance, it helps make websites and mobile apps become user-friendly, and it highlights the weak spot of the activity so users can improve them. All features of UserTesting try to make your marketing campaigns more compelling. This is done through the use of different tools, each with a solitary target of gathering user ideas to improve the rate of conversion and improve sales in the future.

With UserTesting, you can custom the tests and run them on a tablet, desktop, and smartphone to check how your target audience is reacting. It tracks and takes a record of responses from genuine users that communicate with your platform.

Information gathered through these tests enable you to see how your target audience act with your site or applications. UserTesting records and manifests results, for example, when users don’t see the cam option, when they think that texts are fine, or when they can’t read the texts without their glasses, etc. You can create individual tests and run them yourself or communicate with the group and they will do it on your behalf. In any case, the outcomes are imparted to you in only 60 minutes!

UserTesting causes you to make UX enhancements and gives you a chance to validate structure amid the development procedure. Finding the lacking zones, gathering information and making upgrades is a nonstop procedure with this product. When completed, the procedure basically rehashes itself. Because of this progressing enhancement process, your site and mobile applications improve each time you actualize changes.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

UserTesting Integrations

The following UserTesting integrations are currently offered by the vendor:

  • Justinmind
  • Active Directory
  • Lookback
  • Ethnic

Customer Support


Pricing Plans

UserTesting pricing is available in the following plans:

Free trial