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ServiceNow Facility Management Review

ServiceNow Facility Management OUR SCORE 99%
starting price By quote
our score 99%
free trial
  1. What is ServiceNow Facility Management
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is ServiceNow Facility Management ?

ServiceNow Facility Management is a powerful facility management software for facility managers working in business operations, human resources, legal, facility, marketing, sales, procurement, and other functional domains. This platform comes with an array of tools and features such as facility move management, facility catalog, facilities storefront, interactive facilities maps, facility management, custom dashboard, reporting engine, etc. for handling the work, communication, as well as reporting. ServiceNow Facility Management lets employees find assets, places, and people they need easily so facility managers do not have to deal with those tasks anymore. Instead, they can focus on improving the business. Furthermore, this solution generates notifications and alerts whenever it detects IT concerns. Generally, this platform helps users address complex goals for business operational efficiency, cost control, staff productivity, sustainability, and continuity.

Product Quality Score

Ease of use
Customer support
Value for money

ServiceNow Facility Management features

Main features of ServiceNow Facility Management are:

  • Space management
  • Floor plan visualizations
  • Custom dashboards
  • Interactive facilities maps
  • Facilities move management
  • Facilities management
  • Single system of records
  • Facilities storefront
  • Reporting engine
  • Facilities catalog

ServiceNow Facility Management Benefits


The benefits of ServiceNow Facility Management are its capability to automate processes, improve insights and decision making, and enhance business efficiency. Here are more details:

Automates Processes

ServiceNow Facility Management helps you develop well-structured and automated communication as well as facility services delivery workflows to expedite service fulfillment and reduce the error caused by incongruent processes. The solution comes with a self-service online portal that delivers 24/7 access to services and information, hence decreasing the number of redundant or repetitive facility requests and minimizing overreliance on the professionals or institutional knowledge.

Improved Insights and Decision Making

With this platform, users can also improve their insights as well as business decision making. It offers a flexible yet simple reporting engine which makes the process of creating and archiving records from one structure of records way more easier. The software also enables users to monitor and report on key performance indicators (KPIs) and leverage transparency into the facility’s performance. On top of that, it makes it easier to understand the workloads, space usage, and types of services employed by facility organizations. With in-depth insights into the volumes of requests, distinct workloads, etc., facility specialists will be able to align services with the priorities of the business, optimize resources, and adopt effective preventive maintenance cycles.

Enhanced Business Efficiency

This comprehensive solution also allows users to align services with the enterprise’s priorities, automate and streamline processes, optimize resource allocations, maintain cycles, and reduce operational costs. Hence, businesses can become more efficient which is essential in achieving business growth and success.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

ServiceNow Facility Management Integrations

The following ServiceNow Facility Management integrations are currently offered by the vendor:

No available information.


Customer Support


Pricing Plans

ServiceNow Facility Management pricing is available in the following plans:

Free trial
Contact vendor