OpenWidget Review
OUR SCORE 85%
- What is OpenWidget
- Product Quality Score
- Main Features
- List of Benefits
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
What is OpenWidget?
OpenWidget is a free plugin and web widget designed to enhance the customer service capabilities of your website. It offers a comprehensive range of customer engagement tools without requiring any coding knowledge. OpenWidget caters to a wide range of users, including small businesses, e-commerce platforms, and personal websites. The core features of OpenWidget are designed to optimize customer interaction and streamline support processes. Firstly, it offers a free plugin and web widget that seamlessly integrates into websites, allowing users to enhance customer engagement effortlessly. Secondly, it provides a centralized platform to manage customer inquiries, tickets, and live chat, enabling efficient customer support management. Additionally, OpenWidget offers customizable contact forms, an FAQ template for addressing repetitive queries, and visually appealing product cards for showcasing products. These features collectively contribute to increased customer satisfaction, improved conversion rates, and a more streamlined customer service experience.Product Quality Score
OpenWidget features
Main features of OpenWidget are:
- Contact Form
- FAQ Template
- Product Cards
- Visitor
- Counter
- Instagram Feed
- Google Reviews
- Product Recommendations
OpenWidget Benefits
The main benefits of OpenWidget are increased customer engagement, streamlined support management, and enhanced website conversion rates.
Customer Engagement
OpenWidget offers a range of interactive features that foster increased customer engagement. Visitors can easily connect with businesses with customizable contact forms, leading to improved communication and stronger connections. Additionally, the FAQ template allows quick and efficient answers to repetitive questions, enabling visitors to find the information they need promptly. The visually appealing product cards provide an attractive display of products, capturing the attention of customers and encouraging exploration.
Streamlined Support Management
OpenWidget provides a centralized platform for managing customer inquiries, tickets, and live chat. This streamlines the support process, allowing businesses to handle and track customer interactions in one place efficiently. The platform facilitates effective ticket management, ensuring prompt resolution of customer issues and reducing response times. With live chat functionality, businesses can engage in real-time conversations with customers, addressing their concerns and providing immediate assistance.
Enhanced Conversion Rates
By incorporating OpenWidget into websites, businesses can experience increased conversion rates. The seamless integration of the widget enables a frictionless user experience, ensuring visitors can easily navigate and interact with the site. With improved customer engagement and support management, visitors are likelier to have a positive experience, fostering trust and confidence in the business. This, in turn, leads to higher conversion rates as visitors are more inclined to take desired actions, such as making purchases or submitting inquiries.
Awards Section
- Rising Star Award
Technical Specifications
Devices Supported
- Web-based
- iOS
- Android
- Desktop
Customer types
- Small business
- Medium business
- Enterprise
Support Types
- Phone
- Online
OpenWidget Integrations
The following OpenWidget integrations are currently offered by the vendor:
- WordPress
- Google Apps
- Social Media Apps
Video
Customer Support
Pricing Plans
OpenWidget pricing is available in the following plans:
