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Salesforce Einstein Review

Salesforce Einstein OUR SCORE 94%
starting price By quote
our score 94%
free trial
  1. What is Salesforce Einstein
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Salesforce Einstein?

Salesforce Einstein is an artificial intelligence software used to process sales data. Information is processed to assist in the delivery of correct predictions and give suggestions that are suited to each businesses exclusive needs. Salesforce Einstein can automatically process data to provide a comprehensive study of its users so as to establish a deeper connection with them. Sales representatives become empowered when dealing with customers because of easy access to data science features that Salesforce Einstein provides. Included in Salesforce Einstein is myEnstein, a connected application where you can conceptualize and produce your own smart and prognostic applications to customize the solution to suit a business’s unique needs.

Product Quality Score

Ease of use
Customer support
Value for money

Salesforce Einstein features

Main features of Salesforce Einstein are:

  • Account Insights
  • Automated Contact Identification
  • Analytics
  • Bots
  • Commerce Insights
  • Community Recommendations
  • Consumer Journey Insights
  • Email & Calendar Integration
  • Engagement Scoring
  • Feed Insights
  • Feed Search
  • Lead Scoring
  • Natural Language Processing
  • Opportunity Insights
  • Prediction Builder
  • Predictive Sort
  • Product Recommendations
  • Skilled Professional Search
  • Smart Action Recommendations
  • Social Images Recognition

Salesforce Einstein Benefits


The main benefits of Salesforce Einstein are it increases your team’s productivity, enables you to make informed marketing predictions, engages the community, helps you discover insights, and offers a smart app building.

Salesforce Einstein empowers sales agents to become effective. It processes information that would help in the prioritization as well as in the recognition of the most advantageous situations. The program acts as a team’s own private investigator that gives assistance by naming new contacts and keeping abreast with business roundabouts while increasing effectivity by connecting contacts, emails, and calendars to the system.

Salesforce Einstein makes use of sales marketing data to make correct prognoses. Sales representatives can now offer useful suggestions to customers and engage them in the entire buying experience. As the sales representatives are given data, they comprehend client information and tailor-fit their journey. Above all, Salesforce Einstein can process data and images in social media even without identification.

Third, Salesforce Einstein enables businesses to interact with their own clientele. AI processes data to suggest expert assistance and helpful solutions to questions and even promotes important posts.

Fourth, Salesforce Einstein enables enterprises in comprehending sales operations. It has a smart tool that can process information to correctly give prognoses of future trends. As such, companies can leverage trailblazers for their consumers and competitors. With an automatic process, employees can continue with their work as the predictive analysis of data is in the process.

Fifth, Salesforce Einstein is not only capable of merely processing information—it has an app building tool for company developers.  This customizes the business to program the AI to fit the company requirements.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

Salesforce Einstein Integrations

The following Salesforce Einstein integrations are currently offered by the vendor:

  • Salesforce cloud family


Customer Support


Pricing Plans

Salesforce Einstein pricing is available in the following plans:

Free trial
Quote-based Plan
Contact vendor