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Veeva CRM Review

starting price By quote
our score 89%
free trial
  1. What is Veeva CRM
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Veeva CRM?

Healthcare organizations, medical institutions, drug companies, and other businesses in the life sciences industry have a useful solution in Veeva CRM. It is a CRM solution that is multi-channel and fully integrated, and can also work even in a corporate environment that is much more general. With Veeva, CRM programs like engagement history, sales reporting, influence networks, and account profiles can all be planned and executed from a single platform. Because all of these functions exist in a single ecosystem, planning is more effective and key indicators and performance across channels can be more accurately measured. All of this is done without losing sight of the needs of the customer. Veeva is also very adaptable and scalable, able to meet the needs of its users. A company help desk can be kept consistent while advanced marketing or sales campaigns can be tested, enabling users to gauge outcomes. Three upgrades a year are also provided by the vendor at no extra cost. Pre-built apps can easily integrate with the software, and mobile browsers are compatible with it as well.

Product Quality Score

Ease of use
Customer support
Value for money

Veeva CRM features

Main features of Veeva CRM are:

  • Pre-built integrations
  • Workflow & approval automation
  • Report history tracking
  • Unlimited custom apps
  • Page layouts
  • Record types
  • Customizable dashboards
  • Role permissions
  • Multichannel built in
  • Mobility
  • Extensibility
  • Unlimited customizations
  • Custom app development
  • Integration via web service API
  • Enterprise territory management
  • Profiles

Veeva CRM Benefits


The main benefits of Veeva CRM are its content management, its user-friendliness, and its ability to test and preview content.

Content can be easily created and distributed across channels, thanks to Veeva CRM simplifying content management. Veeva CRM is also a user-friendly environment with inspiration drawn from the experience of consumers on the web. Thanks to is smart reports and intuitive dashboards, users can make informed decisions and come up with unconventional solutions and insights that are actionable.

Correct configurations — whether offline or online data sharing rules or security settings — can be easily implemented, making scaling up or down a less costly affair. Content can also be tested and reviewed before it is distributed to different channels.

The performance of a company’s customer-frontline team can also be made more consistent and integrated with Veeva CRM, and visibility and coordination on different facets of customer interactions can be increased.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

Veeva CRM Integrations

The following Veeva CRM integrations are currently offered by the vendor:

  • Knipper
  • QPharma
  • TerrAlign
  • medidata
  • Aktana


Customer Support


Pricing Plans

Veeva CRM pricing is available in the following plans:

Free trial
Quote-based plan
Contact vendor