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TouchWorks EHR Review

TouchWorks EHR OUR SCORE 88%
starting price By quote
our score 88%
free trial
  1. What is TouchWorks EHR
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is TouchWorks EHR?

Physicians, practices, and medical centers looking for flexible features in an electronic health care record system might find that TouchWorks EHR is the ideal tool for them. This cloud-based system has an easy-to-use API that allows it to easily integrate with existing software systems. It is also ideal for ambulatory settings, as it is also designed to be an EHR solution that is mobile. Whether the users are academic medical centers, multi-specialty clinics, large practices or medium-sized one, this tool is recommended for them. TouchWorks EHR complies with Meaningful Use and also supports ICD-10 Coding. Nursing assistants and physicians can also become more efficient thanks to how TouchWorks EHR utilizes functions like diagnosis, prescribing, ordering, documentation that is accurate and fast, charts and different ways to view them, content control when it comes to notes, as well as generating the notes themselves.

Product Quality Score

Ease of use
Customer support
Value for money

TouchWorks EHR features

Main features of TouchWorks EHR are:

  • Input Flexibility
  • Eprescribing
  • Clinical Decision Support
  • ICD-10 Coding
  • Task Bucket
  • Patient Task Worklist
  • Use Support
  • Order Groups
  • Notes
  • Population Health Support

TouchWorks EHR Benefits


The main benefits of Touchworks EHR are its ease in charting and documentation, accessibility, and flexible note-taking functionality. Here are the details:

Task management is easier with TouchWorks EHR since it helps the staff and physicians by automating workflow. The task bucket and task list are displayed so users can easily access it. With the task list, staff messages, Rx renewal requests, lab tests, and patient results can be verified, since the patient worklist can be viewed by users.

A given patient’s lab tests can queue verified since users can sign them all at once. A pharmacy’s direct prescription referral can also be viewed by physicians for Rx renewal requests. These referrals include the number of refills, medication, and sig. Users can also use this feature to either deny or approve a patient’s refill requests. Patient inquiries and similar requests delivered by nursing assistants can also be viewed on the patient worklist, and physicians can comment, respond, and view them there.

Order groups can be created by TouchWorks EHR, and can consist of X-rays, labs, instructions, and items that may not be lab-related. A hypertension order group can be created, for instance, with the addition of items and specific labs to a list of favorites such as Lipid Panel-Coronary Risk, CPK (Creatine Phosphokinase),  and CBC (complete blood count). These favorites can then be imported to the hypertension order group. Patient problems can then be efficiently worked on with this feature.

Notes can also be formed inside another note thanks to the flexibility of the software’s note-taking function. The software also has a specialty-specific note form that can be pulled up by physicians with the form selector. Appropriate forms can also be pulled up and added as a note under the history of present illness should a particular problem related to the present illness pop up.

Forms that include UTI Recurrent, UTI Chronic, Urinary Retention, and Urinary Frequency would be displayed if the current problem is an Acute UTI. Selection can be made and text information freed within these note forms. This results in charting and documentation that is more efficient and productive.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

TouchWorks EHR Integrations

The following TouchWorks EHR integrations are currently offered by the vendor:

  • ForMation
  • Health Desk
  • Dragonfly
  • Relaymed
  • Tricefy
  • Juxly Timeline
  • Health o meter
  • Elsevier Inorder
  • QueueDr
  • mHealthCoach
  • RespondWell
  • SmartCare
  • eFiler
  • MyLinks
  • unisonMD
  • Oberd
  • PatientLink
  • WELL365plus
  • AwareDoc
  • ChartScout
  • Charlie Swoop
  • eCalcs
  • YouScript
  • Mortara
  • BIO-key ID Director
  • HealthBanks eNewsletter
  • CheckinAsyst
  • Protivantage
  • Micromedex Clinical Knowledge
  • Coding InSight
  • ImageSmart
  • Rice Lake Weighing Systems
  • Friendly
  • CareSync
  • CORAVault
  • Talksoft
  • MDOps
  • Merck Manuals Info Button Solution
  • DMEHub
  • Chart2PDF
  • Mobile Wound Care
  • Hale Health
  • AvHanaHealth
  • ePatientFinder
  • Diabetes eSupport
  • WelchAllyn
  • QIS Inform
  • MedeFile
  • Infera
  • SurgicalValet
  • ActX
  • seca
  • Apixio
  • LogiCoy PDMP
  • Healthwise
  • Medlio
  • Healthwise
  • ndd
  • AnesthesiaOS
  • Entrada Mobile Documentation
  • BeaconLBS
  • CORALink
  • Phreesia
  • Instant Medical History (IMH)
  • Medication Essentials Fact Sheets
  • Micromedex Patient Education
  • epitomyze
  • NoteSwift
  • webECG
  • ly
  • IntegraCoder
  • Stryker Data Management System
  • Canvas
  • MedSocket I-CDS
  • Point of Care

Customer Support


Pricing Plans

TouchWorks EHR pricing is available in the following plans:

Free trial
Quote-based Plan
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