- What is Sinch
- Product Quality Score
- Main Features
- List of Benefits
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
Product Quality Score
Main features of Sinch are:
- Backing for Popular Coding Languages
- API and SDK Integration
- In-house Engineers
- Global Communication
- App Simulation
- Two-Factor Identification
- SMS, MMS, IM, Voice, Video Calling Support
The main benefits of Sinch are video call support, SIP origination and termination, as well as SMS and MMS API. Here are more details on Sinch’ benefits:
Video Call Support
Previously a feature on beta, the latest version of Sinch now offers full video call support. You can call people through your mobile or in a browser, given that you have WiFi or cellular data. Video calling allows a more intimate way of communicating remotely, compared to both written and voice. In video calls, you can see what the other person is doing and perceive their facial or bodily reactions to the things you said. This is a very useful feature for teams who work together but who are far away from each other.
SIP Origination and Termination
You can receive incoming calls through SIP Origination or make outgoing calls through SIP Termination. SIP Origination and Termination uses Voice over Internet Protocol (VoIP) Technology to make and receive calls from all over the world, provided that you have an internet connection. This is a useful tool to implement in your call center agents’ work stations.
SMS and MMS API
You can send SMS and MMS using your iOS or Android app. You can also send texts using your browser. This is a useful feature for people who have many devices. You can integrate it into your backend call center so that your agents can send and receive texts from all countries in the world. Look into customer support software for more information about essential features for customer communications on various channels.
- Small business
- Medium business
The following Sinch integrations are currently offered by the vendor:
No information available.
Sinch pricing is available in the following plans: