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Sinch Review

Sinch OUR SCORE 86%
starting price $0.003
our score 86%
free trial
  1. What is Sinch
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Sinch?

Sinch is a communications and programming platform that helps software developers easily add SMS, MMS, IM chat, voice, video, and verification into the apps they are working on. Sinch is ideal for teams of all sizes that need a faster way of integrating communications into their apps. The software reduces the complexity of creating and maintaining communication-based tools. You start by naming your app, then deciding whether you want to add SMS or MMS, app-to-app calling, app-to-phone calling, instant messaging, or video calling. You can employ Sinch to work on a desktop, mobile, or web-based app using iOS, Android, or Javascript programming. The vendor also has an in-house software engineering team ready whenever you need software support. You can integrate Software Development Kits (SDKs) into your workflow. The benefit of being able to use SDK is that it has a compiler, debugger, and software framework in one. This makes building apps simpler, which you especially need when adding highly-advanced features into apps. You can also use the Application Programming Interface (API) which is valuable for communication-based software. It allows you to make two applications talk to each other. Think of it as a messenger who delivers a request from both parties. APIs also help you code faster since you don’t have to start codes by scratch. You can use API to automate repetitive processes, which is crucial in a fast-paced industry. In other words, building your app will be a “sinch."

Product Quality Score

Ease of use
Customer support
Value for money

Sinch features

Main features of Sinch are:

  • Backing for Popular Coding Languages
  • API and SDK Integration
  • In-house Engineers
  • Global Communication
  • App Simulation
  • Multi-User
  • Two-Factor Identification
  • SMS, MMS, IM, Voice, Video Calling Support

Sinch Benefits


The main benefits of Sinch are video call support, SIP origination and termination, as well as SMS and MMS API. Here are more details on Sinch’ benefits:

Video Call Support

Previously a feature on beta, the latest version of Sinch now offers full video call support. You can call people through your mobile or in a browser, given that you have WiFi or cellular data. Video calling allows a more intimate way of communicating remotely, compared to both written and voice. In video calls, you can see what the other person is doing and perceive their facial or bodily reactions to the things you said. This is a very useful feature for teams who work together but who are far away from each other.

SIP Origination and Termination

You can receive incoming calls through SIP Origination or make outgoing calls through SIP Termination. SIP Origination and Termination uses Voice over Internet Protocol (VoIP) Technology to make and receive calls from all over the world, provided that you have an internet connection. This is a useful tool to implement in your call center agents’ work stations.


You can send SMS and MMS using your iOS or Android app. You can also send texts using your browser. This is a useful feature for people who have many devices. You can integrate it into your backend call center so that your agents can send and receive texts from all countries in the world. Look into customer support software for more information about essential features for customer communications on various channels.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

Sinch Integrations

The following Sinch integrations are currently offered by the vendor:

No information available.


Customer Support


Pricing Plans

Sinch pricing is available in the following plans:

Free trial
SMS Messaging
MMS Messaging
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RCS Messaging
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Voice Calling
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Data Calling
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Video Calling
Phone-to-Phone Calling Inbound
Phone-to-Phone Calling Outbound
WhatsApp Business
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