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KISSmetrics Review

KISSmetrics OUR SCORE 88%
starting price $400
our score 88%
free trial
  1. What is KISSmetrics
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is KISSmetrics ?

KISSmetrics is a robust BI (Business Intelligence) platform that empowers users to enhance, monitor, and determine the significant elements for their business such as metrics. The information obtained can be transformed into actionable insights and the system is equipped with the right features and tools to aid users in making effective marketing strategies. It also facilitates in improving their existing practices related to marketing and furthermore, the system can be utilized as an advanced optimizer of conversion rates. The system sports high flexibility with regards to custom data, together with APIs that make integrations easy. Its structure is also praised for its focus on people, enabling customer shifts and trends monitoring and giving users helpful interpretations about the health of their business. This result in better business decisions that significantly benefit from the opportunities found in the market. KISSmetrics offers flexible pricing scheme, which is unusual for software that combines similar features. Even small and startup businesses are given a package that suits their budgets.

Product Quality Score

Ease of use
Customer support
Value for money

KISSmetrics features

Main features of KISSmetrics are:

  • Real-Time Data Monitoring Tool
  • Funnel Reports
  • No-Limit Conversion Periods
  • Cohort Reports
  • Customer Profiles
  • Segment Data
  • Testing/Staging Sandboxes
  • Group Contact Lists
  • A/B Test Reports
  • Retention Reports
  • Data Export
  • Email Support
  • Multi- & Cross-Platform/Device Support

KISSmetrics Benefits


The main benefits of KISSmetrics are its deep data tracking functionalities, capability to remember and keep all customer information, and its people-centered approach for operations. Here are more details:

Deep data tracking

KISSmetrics is mainly designed around deep data tracking functionality and is highly capable of providing users with deep insights with regards to their business’s performance. It automates updates and compares essential metrics to help users comprehend how the company is faring in relation to the goals they set and what the customers are actually expecting from them. KISSmetrics abides by the rule of the thumb that says that the closer a business is to their audience, the more people are going to buy from them. Deep tracking enables users to get significant insights from customers at deepest levels so that they could be better understood even before a purchase is made.

Retained customer information

KISSmetrics can remember and keep the information about every customer that has been associated with users’ services, even just once. Regardless whether they’re just randomly referred customers or regular clients, once they’ve been tagged by the system, their information is kept. From there, the system utilizes the stored information in order to improve the lead generation process.

People-centered system

KISSmetrics provides business with a people-centered system which only provides significant, deep, and accurate insights. The information given by the system is enough to create solid strategies even without using other third-party applications and services. But still, the system provides an option for connecting it with many applications that already exist in the software ecosystem of the users.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

KISSmetrics Integrations

The following KISSmetrics integrations are currently offered by the vendor:

  • Qualaroo
  • MailChimp
  • Help Scout
  • Magento
  • CallRail
  • WordPress
  • Shopify
  • Marketo
  • Chargify
  • Recurly
  • Optimizely


Customer Support


Pricing Plans

KISSmetrics pricing is available in the following plans:

Free trial
Contact vendor