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ServiceNow Cloud Management Review

ServiceNow Cloud Management OUR SCORE 92%
starting price By quote
our score 92%
free trial
  1. What is ServiceNow Cloud Management
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is ServiceNow Cloud Management ?

ServiceNow Cloud Management Solution uses an extended management approach to take businesses and organizations to the cloud quickly. The platform enhances and makes the delivery of cloud services faster using a centralized, self-service UI. With stable configuration processes and policies, organizations can maintain enterprise-class quality services while reducing the risks that are common in public clouds and eliminating runaway costs. With this system, businesses can live up to compliance, availability, as well as security requirements. The platform gives users secure visibility of their cloud operations from a centralized view into the cloud costs, ownership, and resources, helping them make smarter management decisions related to their services.

Product Quality Score

Ease of use
Customer support
Value for money

ServiceNow Cloud Management features

Main features of ServiceNow Cloud Management are:

  • Software development lifecycle
  • Project portfolio management
  • Development suite
  • Change & release management
  • Demand management
  • Service creator
  • Service catalog
  • Field service automation
  • Performance Analytics
  • Asset management
  • HR service automation
  • Incident management
  • IT cost management
  • Problem management
  • Facilities service automation
  • Resource management
  • Configuration management
  • Vendor performance management
  • IT governance, rick & compliance

ServiceNow Cloud Management Benefits


The main benefits of ServiceNow Cloud management are its Cloud User portal, the ability to design cloud service from a single dashboard, the ability to build cloud agnostic app blueprint, and powerful policy engine. Here are more details:

Cloud User Portal

Cloud User Portal offers its users immediate access to their daily activities and ability to perform different activities including but not limited to monitoring quota, stack health and requests, and creating and tracking incidents. They can also request cloud resources via the multi-cloud self-service catalog.

Design Cloud Service from a Single Dashboard

Users of ServiceNow can design, manage, and govern their cloud services from a single window. The portal offers unique dashboards for different personnel like cloud operator, cloud designer, cloud administrator, as well as cloud governor.

Ability to Build Cloud-Agnostic App Blueprint

ServiceNow allows users to create a cloud agnostic app blueprint using a YAML representation or a visual designer. Moreover, users can leverage the existing investment in Azure ARM, as well as AWS CloudFormation (CF) templates, by turning them into a helpful blueprint. Blueprints generally generate workflows as well as catalog items. This offers effort and time-saving benefits.

Powerful Policy Engine

The software’s policy engine encodes business governance policies. It works simultaneously with the automated workflow, ensuring that a sufficient amount of control is applied in naming convention and resource planning. The IT department, therefore, can guarantee the right allocation or control of the compliant resources and save more time to deal with and meet new needs.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

ServiceNow Cloud Management Integrations

The following ServiceNow Cloud Management integrations are currently offered by the vendor:

  • Zoho CRM
  • OpsGenie
  • IMIconnect
  • VictorOps
  • Jive
  • LogicMonitor
  • Dell Boomi
  • Dynatrace Ruxit
  • Blink
  • Jamf Pro
  • Azuqua
  • Nintex
  • RingCentral
  • Yonyx
  • Flow
  • ManageEngine Desktop Central
  • LogMeIn Rescue
  • ComAround Knowledge
  • EmployWise
  • Dialpad Reviews
  • Uptime Infrastructure Monitor
  • Anypoint Platform
  • 3CLogic
  • CloudMonix
  • Bright Pattern
  • CloudHub
  • ClicData
  • Stamplay
  • Numerify
  • Skedulo
  • Device42
  • Apica Loadtes
  • PagerDuty
  • Workato
  • RingCentral Office
  • TeamViewer
  • Smartsheet
  • OneLogin
  • Identity Services
  • RunMyProcess
  • BigPanda
  • Mule ESB
  • Clarizen
  • xMatters
  • Litmos LMS
  • netTerrain DCIM
  • Cloud Elements
  • CyberArk Privileged Account Security


Customer Support


Pricing Plans

ServiceNow Cloud Management pricing is available in the following plans:

Free trial
Contact vendor