ReviewTrackers Review
OUR SCORE 80%
- What is ReviewTrackers
- Product Quality Score
- Main Features
- List of Benefits
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
What is ReviewTrackers ?
ReviewTrackers is a powerful review management solution that is cloud-based. It allows users to collect and analyze online reviews from different platforms. It has a wide range of scope and can be used by enterprise-class organizations, multiple-location businesses, single-location operations, or even for eCommerce operations. It provides its users with tools to manage reviews posted on popular review websites such as Foursquare, Yelp, OpenTable, Facebook, Google, and around 50 others. With the solution, users can collect information about customer sentiments. From these, management can extract insights on how to improve and optimize their offerings from products, services, to after-sales calls; virtually, for every customer touch point imaginable. This can all be done through one centralized hub fitted with an intuitive dashboard. Now, users can gather and share positive reviews with ease. They can also improve an organization’s reputation by taking into account organic comments and make grassroots level improvements.Product Quality Score
ReviewTrackers features
Main features of ReviewTrackers are:
- Dashboard
- Templates
- Knowledge base
- Vendor response
- Notifications
- Keyword tracking
- Surveys & feedback
- Multi-location
- API
- Word clouds
- Ratings & reviews
- Social media integration
- Third-party integration
- Multi-user
- Email notifications
- B2B integration
- Feedback management
- Feedback collection
- 360-degree feedback
- Client portal
ReviewTrackers Benefits
The main benefits of ReviewTrackers are its centralized hub, intuitive dashboard, and reliable reports available in different file types. Here are more details of its benefits:
Business professionals enjoy ReviewTrackers as it gives them a centralized hub where every online review from more than 50 relevant websites are collated, and therefore, can be analyzed. All major review sites are automatically tracked by the software. These sites include Citysearch, Facebook, TripAdvisor, OpenTable, Google, and many more. It tracks reviews appearing on search engines and other generic sites; plus, it also monitors reviews and sentiments from industry-specific ones like Cars.com.
What’s also good about ReviewTracker is that it gathers positive expressions of sentiments in comments. Actual customer’s positive remarks can help boost business reputation. It has been said that once seen by others, these also positively influence their very review of the business up to 400%. All of your store locations can be tracked by the solution using powerful tools. Detailed and accurate reports can also be generated automatically by the system. This is thanks to smart analytics design allowing you a data-driven view of your organization’s reputation and the factors that influence it.
With such, professionals can respond to comments easier and address the concrete problems at hand. This is enabled by its native Customer Feedback Tool. Also, the tool also allows users to send review requests from the most satisfied customers. Better business decisions can be made as they will be more fact-based with ReviewTrackers than without it. Better assessment reports are at your fingertips with the software. Moreover, these reports can be exported to different file types such as Excel, PDF, and even API.
Technical Specifications
Devices Supported
- Web-based
- iOS
- Android
- Desktop
Customer types
- Small business
- Medium business
- Enterprise
Support Types
- Phone
- Online
ReviewTrackers Integrations
The following ReviewTrackers integrations are currently offered by the vendor:
- Hootsuite
Video
Customer Support
Pricing Plans
ReviewTrackers pricing is available in the following plans:
