Reputation.com Review
OUR SCORE 83%
- What is Reputation.com
- Product Quality Score
- Main Features
- List of Benefits
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
What is Reputation.com?
Reputation.com is a reputation management software that is designed to help you manage your business's online information and presence from a single platform. The software ensures that all company information including location, contact numbers, and business hours are consistent and updated throughout the entire web. Reputation.com also lets you monitor and manage your social media presence across all channels. It gives you a centralized location to view feedback, respond to comments and queries, and release new posts, announcements, or updates through the same social media channels. It also serves as the central help desk, where issues can be ticketed and sent for resolution to your team members for their immediate action. Recognizing the expansiveness of the world wide web, Reputation.com has developed seamless integration with well-known search, directory, review, and social sites, as well as with popular productivity and business software. This extends your network and helps you increase your business presence to even more markets and reach more people.Product Quality Score
Reputation.com features
Main features of Reputation.com are:
- Contact Information Management
- Reputation Management
- Response Management
- Review Monitoring
- Social Media Monitoring
- Customer Review Platform
- Customer Engagement
- Insights
- Reporting and Analytics
- Automated Workflows
- Managed Services
- AI and Machine Learning
- Mobile Apps
- Patents
Reputation.com Benefits
The main benefits of Reputation.com are optimizing your business listings, engaging with local directories, managing reviews and business ratings, improving CX with surveys, engaging on social media, and acting fast on tickets. Information about each benefit are detailed below:
Optimizing your Business Listings
Reputation.com rightfully claims all your companies’ listings. The software then takes into consideration all location listings across the web: may they be in search results, maps, or business directories, upon which it identifies errors or discrepancies and rectifies the entries.
Engaging with Local Directories
Reputation.com lets you update and share location information in real-time. The Find-A-Doctor tool monitors physician location at any point so searchers can get accurate whereabouts, saving themselves from wasting time and getting frustrated. Meanwhile, the store locator tool ensures each outlet’s present address is updated and accurate so searchers won’t be led in the wrong direction and into another business.
Managing Reviews and Business Ratings
With Reputation.com, you can monitor all of the mentions and reviews of your establishment from popular sites conveniently in a single dashboard. This allows you to reply faster to any hanging question about your business. In addition, you can contact customers to ask them for reviews.
Improving CX with Surveys
To heighten the customer experience more, Reputation.com lets you create surveys and gather feedback from the people who can provide honest opinions: your customers. This reputation management software lets you customize survey content to appeal to your market and send it to them through different channels: SMS, email, or location-based kiosks.
Engaging in Social Media
In a single platform and viewable via a centralized dashboard, you can manage your entire social media arsenal and get firsthand feedback on your activities. Apart from engaging users via chat or posts, you can create, curate, and share custom content, which can be saved in your custom library.
Acting Fast on Tickets
Be on standby for concerns that require swift and decisive actions. With Reputation.com, you can manage all issues from across all channels via a centralized ticketing system. You can also set your own custom business rules to automate ticketing workflows. This ensures that issues and concerns, especially urgent ones, reach the designated person in charge of immediate resolution.
Technical Specifications
Devices Supported
- Web-based
- iOS
- Android
- Desktop
Customer types
- Small business
- Medium business
- Enterprise
Support Types
- Phone
- Online
Reputation.com Integrations
The following Reputation.com integrations are currently offered by the vendor:
- 192.com
- 411 CA
- Apple (Siri/Maps)
- Apple Store (itunes)
- Better Business Bureau
- Bing (Cortana)
- BrownBook
- ChamberOfCommerce
- Citysearch
- CitySquares
- Comparably
- Consumer Affairs
- CYLEX
- Dasoertliche
- Dastelefonbuch
- DemandForce
- DesignMyNight
- DexKnows
- Ekomi
- EZ Local
- Factual
- Feefo
- Foursquare
- Freeindex.co.uk
- G2 Crowd
- GelbeSeiten
- Glassdoor
- GoLocal.de
- Google Play
- Groupon
- HelloPeter
- Here
- Highya
- Hostadvice
- Hostsearch
- Hotfrog
- Indeed
- Infogroup
- Insider Pages
- Judge Service
- Judy’s Book
- Kununu
- LocalCH
- Localstack
- MerchantCircle
- ModernMSG
- MojoPages
- MonAvis
- moverreviews
- MyReputation.com
- N49
- Navmii
- Neustar Localeze*
- Niche
- OpenStreetMaps
- Pages Jaunes Canada
- PagesJaunes France
- Pissed Consumer
- Profile Canada
- Rateabiz
- Reevoo
- Referenceline
- Review Centre
- Reviews.co.uk
- Reviewsii
- Scoot
- SearchCH
- SEEK
- SiteJabber
- Spherion
- Superpages
- SureCritic
- TomTom
- Trivok
- Truelocal Australia
- Trustedshops.de
- Trustpilot
- Uber
- Waze
- Weblocal CA
- WebMD
- Word Of Mouth Au
- Yahoo! Local
- Yahoo! Local UK
- Yandex Maps
- Yell.com
- Yellow NZ
- Yellow Pages Canada
- YouTube
- YP.com
Video
Customer Support
Pricing Plans
Reputation.com pricing is available in the following plans:
