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  1. What is
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is is a reputation management software that is designed to help you manage your business's online information and presence from a single platform. The software ensures that all company information including location, contact numbers, and business hours are consistent and updated throughout the entire web. also lets you monitor and manage your social media presence across all channels. It gives you a centralized location to view feedback, respond to comments and queries, and release new posts, announcements, or updates through the same social media channels. It also serves as the central help desk, where issues can be ticketed and sent for resolution to your team members for their immediate action. Recognizing the expansiveness of the world wide web, has developed seamless integration with well-known search, directory, review, and social sites, as well as with popular productivity and business software. This extends your network and helps you increase your business presence to even more markets and reach more people.

Product Quality Score

Ease of use
Customer support
Value for money
TOTAL SCORE features

Main features of are:

  • Contact Information Management
  • Reputation Management
  • Response Management
  • Review Monitoring
  • Social Media Monitoring
  • Customer Review Platform
  • Customer Engagement
  • Insights
  • Reporting and Analytics
  • Automated Workflows
  • Managed Services
  • AI and Machine Learning
  • Mobile Apps
  • Patents Benefits


The main benefits of are optimizing your business listings, engaging with local directories, managing reviews and business ratings, improving CX with surveys, engaging on social media, and acting fast on tickets. Information about each benefit are detailed below:

Optimizing your Business Listings rightfully claims all your companies’ listings. The software then takes into consideration all location listings across the web: may they be in search results, maps, or business directories, upon which it identifies errors or discrepancies and rectifies the entries.

Engaging with Local Directories lets you update and share location information in real-time. The Find-A-Doctor tool monitors physician location at any point so searchers can get accurate whereabouts, saving themselves from wasting time and getting frustrated. Meanwhile, the store locator tool ensures each outlet’s present address is updated and accurate so searchers won’t be led in the wrong direction and into another business.

Managing Reviews and Business Ratings

With, you can monitor all of the mentions and reviews of your establishment from popular sites conveniently in a single dashboard. This allows you to reply faster to any hanging question about your business. In addition, you can contact customers to ask them for reviews.

Improving CX with Surveys

To heighten the customer experience more, lets you create surveys and gather feedback from the people who can provide honest opinions: your customers. This reputation management software lets you customize survey content to appeal to your market and send it to them through different channels: SMS, email, or location-based kiosks.

Engaging in Social  Media

In a single platform and viewable via a centralized dashboard, you can manage your entire social media arsenal and get firsthand feedback on your activities. Apart from engaging users via chat or posts, you can create, curate, and share custom content, which can be saved in your custom library.

Acting Fast on Tickets

Be on standby for concerns that require swift and decisive actions. With, you can manage all issues from across all channels via a centralized ticketing system. You can also set your own custom business rules to automate ticketing workflows. This ensures that issues and concerns, especially urgent ones, reach the designated person in charge of immediate resolution.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online Integrations

The following integrations are currently offered by the vendor:

  • 411 CA
  • Apple (Siri/Maps)
  • Apple Store (itunes)
  • Better Business Bureau
  • Bing (Cortana)
  • BrownBook
  • ChamberOfCommerce
  • Citysearch
  • CitySquares
  • Comparably
  • Consumer Affairs
  • Dasoertliche
  • Dastelefonbuch
  • DemandForce
  • DesignMyNight
  • DexKnows
  • Ekomi
  • EZ Local
  • Facebook
  • Factual
  • Feefo
  • Foursquare
  • G2 Crowd
  • GelbeSeiten
  • Glassdoor
  • Google
  • Google Play
  • Groupon
  • HelloPeter
  • Here
  • Highya
  • Hostadvice
  • Hostsearch
  • Hotfrog
  • Indeed
  • Infogroup
  • Insider Pages
  • Instagram
  • Judge Service
  • Judy’s Book
  • Kununu
  • LocalCH
  • Localstack
  • MerchantCircle
  • ModernMSG
  • MojoPages
  • MonAvis
  • moverreviews
  • N49
  • Navmii
  • Neustar Localeze*
  • Niche
  • OpenStreetMaps
  • Pages Jaunes Canada
  • PagesJaunes France
  • Pissed Consumer
  • Profile Canada
  • Rateabiz
  • Reevoo
  • Referenceline
  • Review Centre
  • Reviewsii
  • Scoot
  • SearchCH
  • SEEK
  • SiteJabber
  • Spherion
  • Superpages
  • SureCritic
  • TomTom
  • Trivok
  • Truelocal Australia
  • Trustpilot
  • Twitter
  • Uber
  • Waze
  • Weblocal CA
  • WebMD
  • Word Of Mouth Au
  • Yahoo! Local
  • Yahoo! Local UK
  • Yandex Maps
  • Yellow NZ
  • Yellow Pages Canada
  • YouTube


Customer Support


Pricing Plans pricing is available in the following plans:

Free trial
Quote-based plan
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