MightyCall Review
OUR SCORE 85%
- What is MightyCall
- Product Quality Score
- Main Features
- List of Benefits
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
What is MightyCall?
A sophisticated VoIP solution, MightyCall helps small to medium-sized businesses funnel customers’ inquiries—received via calls, emails, and social media—into one efficient system for easy recording. MightyCall’s offering is simple, to act as a receptionist for its client. It does so by connecting incoming calls to the correct department or person that can best address possible questions from clients. It also has a call waiting feature that lets agents take calls while putting the first call on hold. This system not only allows businesses to increase their capacity to respond to their customers, but it also regulates the collection of customer information. On top of an easy-to-use setup, MightyCall has a vast array of prime services that allow businesses to conveniently transact with their clients in multiple mediums.Product Quality Score
MightyCall features
Main features of MightyCall are:
- Click-to-Call Widget
- Integrated To-Do List
- Activity Queue
- “Contact Us” Widget
- Custom Call Menus
- Activity Dashboard
- Click-to-Call Widget
- Voicemail per Employee
- Email and Task Tracker
- International Forwarding
- Social Media Tracker
- Local, Toll-Free, or Vanity Number
- 24 hour Virtual Receptionist
- SMS
- Custom Extensions
- Dial by Extension
- Voicemail to Text Transcriptions
- Transfer Calls
- Voicemail
- Ring Groups & Group Call Alerts
- Call Forwarding
- Integration API
- Free Mobile Apps
- Multi-level IVR
- Call Waiting
- MMS
MightyCall Benefits
The main benefits of MightyCall are, clients can choose a new number, transactions are carried out online, correspondence is efficient, availability of a widget, easy-access to agents, and continuous support from the service provider. Here are more details for each benefit:
Clients can choose a New Number
Clients can set incoming calls to be routed to any device of their choice. They can also have a vanity number exclusively for them or they can simply choose to work with their existing phone details.
Transactions are Carried Out Online
Because of its online functionalities, clients can easily conduct transactions without the need for pricey preparation and apps.
Efficient Correspondence
Through the Virtual Receptionist service, round the clock and centralized response system makes sure that all communication from clients is accounted for. Social media and email trackers will also be available.
Widget Availability
A widget will allow website visitors to call in with their concerns with just one click.
Apps for Agents
Out-of-office agents can readily respond to inquiries through a complimentary app on their devices. Availability of these apps can give its users the same functionality and access as on their PC.
Continuous Assistance
Enjoy day-and-night assistance from MightyCall’s team. Correspondence can be carried out through call, chat, email, or through the filing of tickets.
Call Waiting
Informs and allows office agents to take incoming calls even while already on a call by placing the first call on hold.
Technical Specifications
Devices Supported
- Web-based
- iOS
- Android
- Desktop
Customer types
- Small business
- Medium business
- Enterprise
Support Types
- Phone
- Online
MightyCall Integrations
The following MightyCall integrations are currently offered by the vendor:
- Terrasoft
- Ekspilayn
- MADIV
- Lanka
- The Intersvyaz Group
- Yola
- Imtradex GmbH
- GoDaddy
- Group Upiter
- Wix
- Parallels
- MicroTest
- Vec.md
- LuxBase
- Medical Group
- Basekit
- IBS Group
- Ecwid
- Teleopti
- Mastertelekom
- OBIT
- Hubspot
- Salesforce
Video
Customer Support
Pricing Plans
MightyCall pricing is available in the following plans:
