LimeCall Review
OUR SCORE 82%
- What is LimeCall
- Product Quality Score
- Main Features
- List of Benefits
- Awards Section
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
What is LimeCall?
LimeCall is an inbound lead conversion software that companies can utilize to gather sales qualified leads from the people who visit their site. As a callback solution, users can have their digital platform, app, or website outfitted with a widget that lets their customers easily and quickly reach out to customer service representatives. LimeCall also lets companies automatically route customers to the correct representatives, numbers, devices, or systems, minimizing the hassle for them. Aside from making the experience comfortable for customers, it also allows company representatives to schedule calls and integrate it with calendar apps so that important dates and follow-up calls are not forgotten. LimeCall’s analytic features also provide representatives with great insights on leads, making it easier for them to be converted into actual customers of the business.Product Quality Score
LimeCall features
Main features of LimeCall are:
- Live Web Calling
- Call-Back Requests
- Digital Channels
- Call Routing
- Call Forwarding/Transfering
- Parallel Ringing
- Call Scheduling
- Call Masking
- Unlimited Phone Numbers
- Free International Calls
- Call Recording
- Call Analytics
- IVR System
- Lead Data Auto-Fill
- Lead Intelligence
- Lead Alerts
- Lead Qualification
- Integrations
- Maintenance and Customer Support
- Customizable Call Widget
- Segmentation and Personalization Engine
LimeCall Benefits
The main benefits of LimeCall are better insights, increased conversions, and improved customer engagement.
Better insights
Features like the personalization and segmentation engine, lead scoring system, lead qualification, and lead intelligence provide company representatives with better insights on what it is customers want and require from the business. It also makes it easier for representatives to determine which customers would be more receptive to being converted. This way, representatives can make the best use of their time and not waste it on-site visitors who have no intention or are not receptive to being converted.
Increased conversions
Since LimeCall arms representatives with detailed information about site visitors, it makes it easier for them to approach leads and attempt to convert them into customers. LimeCall giving its users the ability to put widgets on several platforms — ranging from apps to websites — also gives representatives a wider population to look for leads. Coupled with the insights gleamed by LimeCall’s other features, representatives can possibly greatly increase the number of conversions they make.
Improved customer engagement
Because of the handy widget provided by LimeCall, customers can easily and conveniently reach out to customer representatives, making the process of issue resolution easier for them. Representatives can also use the customer insights gathered by LimeCall’s other features to better serve and resolve the issues brought to them by customers.
Awards Section
- Great User Experience Award
- Rising Star of 2019 Award
Technical Specifications
Devices Supported
- Web-based
- iOS
- Android
- Desktop
Customer types
- Small business
- Medium business
- Enterprise
Support Types
- Phone
- Online
LimeCall Integrations
The following LimeCall integrations are currently offered by the vendor:
- Zapier
- Google Calendar
- Slack
- Google Analytics
- Facebook Lead Ads
- HubSpot
Customer Support
Pricing Plans
LimeCall pricing is available in the following plans:
