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Jabber Review

Jabber OUR SCORE 87%
starting price By Quote
our score 87%
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  1. What is Jabber
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Jabber?

Jabber is an innovative technology model for open instant messaging (IM). Although this platform has been in the market since 1998, it was formalized just recently as an Extensible Messaging and Presence Protocol (XMPP), as required by IETF Internet standards for digital messaging and online presence. With this, Jabber is now available as an application for mobile devices. Just like Linux and Apache, this platform is operating as an XML-hosted open-source solution, but with the major difference of having an email-like intuitive interface (that can even use the ‘@’ morpheme). This is the exact reason why this software is able to get and read email addresses from different service providers. It can even specify the provider’s precise origin. Jabber is mainly created by a team of IT volunteers who envisioned an open-source solution that everyone can use for free. After quite some time, the software evolved and later included a myriad of technical support and advanced features.

Product Quality Score

Ease of use
Customer support
Value for money

Jabber features

Main features of Jabber are:

  • Blocking
  • Stutter dialtones
  • Keyboard Shortcuts
  • Visual Indicators
  • Do Not Disturb
  • Conferencing
  • Voicemail Grouping
  • Remote Call Pickup
  • Voicemail to Email
  • Supervised Transfer
  • Privacy
  • Screen Reader Support
  • Call Controls
  • Calling Cards
  • Flexible Extension Logic
  • Call On Hold
  • Caller ID
  • E911
  • Screen Captures
  • Contact Lists
  • Call Forward on No Answer
  • Talk Detection
  • Call Retrieval
  • Overhead Paging
  • Roaming Extensions
  • Interactive Directory Listing
  • Distinctive Ring
  • Caller ID on waiting
  • Call Queuing
  • Call Parking
  • Verification Menus
  • Grayscale Status Icons
  • Call Recording
  • Time and Date
  • Music On Hold/Transfer
  • Call Forward on Busy

Jabber Benefits


The main benefits of Jabber are its free platform, flexibility, and advanced features. Jabber is also a portable platform that uses a stable internet connection to provide a robust link between service providers and customers. Users only need to download and install the app to make direct calls using their computers or other mobile devices.

This software does not just help you save more time, but keep your budget under control as well. Take note than VOIP is among the common getaways for those who want to save money, and as it works better, the more opportunity it gives to users to save on bill coverage and analog hardware. Jabber can help you reduce the cost of hardware by nearly 80% and of phone bills by almost 50%. It even eradicates the need for pricey racks, phone switches, and specialized hardware.

But there’s more to Jabber than just saving cost. You also don’t need to focus more on your separate data wiring and voice since your LAN saves all connections using a single wire. Another unique benefit provided by this software is that it helps users with issues on geographical boundaries without additional charge. Just install Jabber extensions on your mobile devices so you can begin communicating with people in different locations. Like what your business expects, all peer-to-peer calls will go entirely off the grid.

Lastly, this platform is jam-packed with helpful and revolutionary features. For example, the voicemail feature that can be sent to your address directly as an MP3 file and other innovative features for forwarding, conferencing, auto-attendance, and much more.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

Jabber Integrations

The following Jabber integrations are currently offered by the vendor:

  • Google Calendar
  • SharePoints
  • SAP
  • IBM Notes
  • Exchange
  • Office 365
  • WebEx
  • SAP Jam
  • IBM Connections


Customer Support


Pricing Plans

Jabber pricing is available in the following plans:

Free trial
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