Guru Review
OUR SCORE 95%
- What is Guru
- Product Quality Score
- Main Features
- List of Benefits
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
What is Guru?
Guru is an innovative, knowledge management software built for sales, marketing, and support teams. It is an omnichannel knowledge base that is available as a Slack bot, browser extension, or a web application. The platform displays the most up-to-date knowledge gathered from internal and external resources. Guru makes it easy for users to apply remediation actions and solutions more effectively. In addition to its knowledge unification capability, the software offers a publishing API that enables users to be flexible. Its robust features make it a breeze to build a custom knowledgebase or consolidate existing external sources to deliver knowledge. Some of its main features include knowledge unification, filters, publishing API, analytics, and knowledge update notifications.Product Quality Score
Guru features
Main features of Guru are:
- Slack Bot
- Knowledge Unification
- Filters
- Web Application
- Publishing API
- Analytics
- Knowledge Update Notifications
- Browser Extension
Guru Benefits
The main benefits of Guru are its accessibility, streamlined verification workflow, and consolidated knowledge. Here are more details:
Accessibility
Guru is a reliable software designed to enable users to access information with ease. The platform puts knowledge at the fingertips of those who need it regardless of their location. It enables users to search and find information from their favorite browser or use a Slack bot to view relevant content. Besides, Guru provides two effective ways of publishing knowledge. It allows users to publish via the publishing API or install a turnkey program to build knowledge from scratch.
Streamlined Verification Workflow
In addition, Guru ensures that, even as a company knowledge grows, users have access to the most up-to-date content. The solution features an innovative, built-in knowledge verification workflow. The functionality automatically notifies knowledgebase managers when content is due for review and revision. This ensures that all articles and solution imparts relevant knowledge to boost growth and improve performance.
Consolidated Knowledge
Better still, Guru is designed to help businesses aggregate knowledge from multiple sources. It consolidates all knowledge bases, making it easy for the consumers of knowledge to retrieve it with unprecedented ease. Data can be gathered from numerous disparate sources and stored in a unified platform to enable the workforce to find answers more quickly.
Technical Specifications
Devices Supported
- Web-based
- iOS
- Android
- Desktop
Customer types
- Small business
- Medium business
- Enterprise
Support Types
- Phone
- Online
Guru Integrations
The following Guru integrations are currently offered by the vendor:
- CRM systems and support applications
Video
Customer Support
Pricing Plans
Guru pricing is available in the following plans:
