Google Cloud Speech-to-Text Review
OUR SCORE 84%
- What is Google Cloud Speech-to-Text
- Product Quality Score
- Main Features
- List of Benefits
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
What is Google Cloud Speech-to-Text?
Google Cloud Speech-to-Text is a cloud-based speech to text transcription tool that uses Google's AI-technology-powered API. With Cloud Speech-to-Text, users can transcribe their content with accurate captions, provide an enhanced customer experience through voice commands, and gain customer interaction insights. The Cloud Speech-to-Text API allows users to customize speech recognition to allow transcribing domain-specific terms and uncommon words through hints. The application can convert spoken numbers into specific addresses, currencies, years, and more. Users can choose from a list of trained models: video, phone call, command, and search, or default. The speech-to-text API uses a machine learning that is trained to recognize specific audio files from a particular source, thereby improving transcription results. Google Speech-to-text can process audio directly streamed from the user’s microphone or from a pre-recorded audio file, and give real-time transcription result. The Google Speech-to-Text API supports over 80 languages.Product Quality Score
Google Cloud Speech-to-Text features
Main features of Google Cloud Speech-to-Text are:
- Speech adaptation
- Domain-specific models
- Streaming speech recognition
- Multichannel recognition
- Noise robustness
- Domain-specific models
- Content filtering
- Auto-detect language (beta)
- Automatic punctuation (beta)
- Speaker diarization (beta)
Google Cloud Speech-to-Text Benefits
The main benefits of Google Cloud Speech-to-Text are improved customer service, implementing voice commands, and transcribing multimedia content.
Google Cloud Speech-to-Text is a powerful tool that provides state-of-the-art accuracy in a speech to text transcription. The main benefits of using Google Cloud Speech-to-Text are further discussed below.
Improved customer service
This voice recognition software enables users to empower their customer service system by utilizing the Interactive Voice Response or IVR and agent conversation to their call centers.
Users can then perform analytics on their conversation data, allowing them to gain insights into the interactions and customers.
Implement voice commands
Users can enable voice control or commands like “Turn the volume up,” or do voice search using phrases like “What is the temperature in Paris?’ Such ability can be combined with Google Speech-to-Text API to deliver voice-activated services in IoT applications.
Transcribe multimedia content
With Google Speech-to-Text, users can transcribe both audio and video content and include captions to help improve audience reach and customer experience.
The application is capable of adding subtitles in real-time to streaming content. Google’s video transcription model is suited for indexing or subtitling a video or content with multi speakers. The transcription model uses machine learning technology similar to the technology used in YouTube’s video captioning.
Technical Specifications
Devices Supported
- Web-based
- iOS
- Android
- Desktop
Customer types
- Small business
- Medium business
- Enterprise
Support Types
- Phone
- Online
Google Cloud Speech-to-Text Integrations
The following Google Cloud Speech-to-Text integrations are currently offered by the vendor:
No information available.
Video
Customer Support
Pricing Plans
Google Cloud Speech-to-Text pricing is available in the following plans:
