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Sailthru Review

Sailthru OUR SCORE 90%
starting price By quote
our score 90%
free trial
  1. What is Sailthru
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Sailthru?

Sailthru is a customer retention software which helps retail and media companies, as well as marketers, build and nourish stronger relationships with their clients and customers. With this cloud-based solution, you can personalize the experience of each customer across several different online communication channels such as your business website, email, and mobile app. This platform will also help you become more reliable and an expert in your niche in the eyes of your target market. Because the more your customers can depend on you, the higher the possibility of keeping their loyalty to your brand. Moreover, the capability to offer incredible customer experience also has a positive impact on your business revenue.

Product Quality Score

Ease of use
Customer support
Value for money

Sailthru features

Main features of Sailthru are:

  • Open customer retention APIs
  • Test builder
  • AdTargeter
  • Email manager
  • Prediction manager
  • Zephyr
  • Audience builder
  • Secure data environment
  • Performance dashboards
  • Mobile SDK
  • Site personalization manager
  • Personalization engine
  • Recommendation manager
  • User administration
  • Retention analytics
  • Campaign reports
  • Smart strategies

Sailthru Benefits


The main benefits of Sailthru are its capabilities that let users personalize customer engagements, boost efficiency, and ease of creating customer profiles. Here are more details:

Personalized Customer Engagements

The platform comes with personalization, email marketing, and cross-channel automation capabilities that make it possible for marketers and other users to connect with their target audience or existing customers who are using mobile, web, or email in more personalized and interactive ways. Users can also plan and configure communications before, during, and after campaigns and make smarter marketing strategies. Also, they can create, add, modify, and manage content and product recommendations to increase engagement.

Improved Efficiency

Sailthru is equipped with a customizable reporting tool. It also delivers real-time updates and provides campaign data which allows users to measure their retention efforts, find loopholes, and make resolutions to make their campaigns much better. With this capability, businesses and marketers will be able to offer great customer experience and retain repeat customers for a longer time, which results in higher ROI. This also leads to the discovery of more opportunities for business growth and success.

Ease of Creating Customer Profiles

With Sailthru, you can create comprehensive customer profiles from a single platform. Users can integrate commerce, web, mobile, email, and offline data to make sure that all channel improves simultaneously. To enhance customer engagement, customer’s profile data is located in a single, instantly actionable section. The platform comes with other features and tools such as back-end developer tools that let you make your task faster and get more time to concentrate on your core business.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

Sailthru Integrations

The following Sailthru integrations are currently offered by the vendor:

  • Excel
  • Google Analytics


Customer Support


Pricing Plans

Sailthru pricing is available in the following plans:

Free trial
Contact vendor