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EngageBay Review

EngageBay OUR SCORE 83%
starting price $8.99
our score 83%
free trial
  1. What is EngageBay
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Awards Section
  6. Technical Specifications
  7. Available Integrations
  8. Customer Support
  9. Pricing Plans
  10. Other Popular Software Reviews

What is EngageBay?

EngageBay is a unified business marketing software for growing enterprises, startups, and SMBs, combining sales, marketing, and service into a single, complete package. It is a robust platform for conducting lead generation, business automation, email marketing, and landing pages, all in the same place. With EngageBay, users have a simple yet powerful integrated sales and marketing software to help them engage, gather, and nurture leads. Ultimately, the software enables companies to turn those leads into paying customers. EngageBay is a modular suite comprised of three products - Marketing Bay, Sales Bay, and Service Bay. Each of these modules come with a specific feature set designed to enhance and automate certain processes and workflows. It allows users to pick the features they need. That said, all modules are built to work with each other, enabling users to combine two modules or get the whole suite if their business requires it.

Product Quality Score

Ease of use
Customer support
Value for money

EngageBay features

Main features of EngageBay are:

  • Marketing Automation
  • Email Sequences
  • Web Forms
  • Landing Pages
  • Email Marketing
  • Appointment Scheduling Software
  • 360-Degree Customer View
  • Contact Management Software
  • Telephony
  • Multi-Deal Pipelines
  • Sales Automation
  • Email Sequences
  • Multi-Ticketing Groups
  • Ticket Views
  • Macros
  • Help Desk Automation

EngageBay Benefits


The main benefits of EngageBay are it centralizes business data, helps you understand customers better, targets high-quality leads and tracks marketing campaigns. Check out its advantages here:

Centralize Your Business Data

EngageBay provides you with a powerful and intuitive sales and marketing software that puts all your information in a single place for easy management, organization, and access. Having immediate, seamless access to data helps you generate reports and derive insights.

Thus, you see clearly into your business operations and priorities. When you have this transparent picture of your enterprise, you are able to make strategic, data-driven decisions, changes, and reactions at the right moment.

Know Your Customers Better

Seeing things from your customers’ perspective will give you a deeper understanding of their motivations and reasons. With EngageBay, you enjoy a holistic view of your customers. Customer-related data are collected from across multiple marketing channels and thoroughly analyzed by a powerful system.

The software dissects the information and brings it to you in reports that you can easily comprehend and act on. Insights on customer behavior, trends, and triggers help you know what your customers want. With such knowledge, you can devise and execute effective marketing campaigns, CTAs, emails, and newsletters.

Target High-Quality Leads

Converting all leads is hard. However, with EngageBay, you can identify the best leads and focus your energy and efforts on them. The software provides you with tools that effectively filter your leads and determine their quality based on different parameters such as engagement metrics, behavior, location, designation, and other attributes.

Track and Optimize Your Marketing Campaigns

EngageBay lets you monitor your campaigns closely and supply you with real-time information on each campaign’s performance. You know immediately what works and which issues hamper the effectiveness of your campaigns. This helps you make crucial adjustments to your strategies and ensures that every campaign leads to your desired results.

Awards Section

Great User Experience Award
Rising Star 2019 Award
In our EngageBay reviews the software has been distinguished with our:
- Great User Experience Award
- Rising Star of 2019 Award

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

EngageBay Integrations

The following EngageBay integrations are currently offered by the vendor:

  • Zapier


Customer Support


Pricing Plans

EngageBay pricing is available in the following plans:

Free trial
Contact vendor