Mention Review
- What is Mention
- Product Quality Score
- Main Features
- List of Benefits
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
What is Mention?
Mention is a web-based solution that focuses on various types of online business monitoring activities. It is a platform capable of monitoring sources amounting to billions in more than 40 languages, providing businesses with a rich source of information on what is popular and trendy. Aside from delivering information about social mentions, it can also make performance analyses and provide a highly segmented summary of time consumption, sentiment, and activities. Traditional platforms only engage with customers while Mention engages with both customers and employees, ensuring that each team member is provided with access to reported data. Mention has a user base of over 500,000 companies including many widely popular ones such as Spotify, Asos, GitHub, and Microsoft. It also supports integration with other apps allowing it to satisfy the criteria for data exporting. Its pricing scheme is also ideal for small and medium businesses to large enterprises.Product Quality Score
Mention features
Main features of Mention are:
- Cross-device support
- Real-time conversations
- Actionable data
- Billions of sources
- Designed for teams
Mention Benefits
The main benefits of Mention are its vast online network, the capability to identify and connect with ideal influencers for a certain brand, tools for filtering information for a more focused approach, and its performance analytics tool. Here are more details:
Access with billions of sources worldwide
Through its vast online network of platforms such as social media, blogs, and websites, Mention is given access to billions of conversation sources spoken in more than 40 languages. This allows the system to provide users with a global reach that they can use to engage in real time with more audience.
Determine ideal influencers
With Mention, companies are able to not only identify but also tap the most ideal influencers to drive the interest of people to their brands. And with the use of generated reports, they’ll be able to track how their brands perform. Users can also monitor campaigns, which is helpful for identifying new outlets and opportunities for their business.
Information filter
With the numerous amount of conversations that users have access to, it is important to focus on the relevant ones, those that will help the growth of their business. For that, Mention provides a filtering capability for the information being received. Furthermore, when all social accounts are linked, users will no longer need to leave tweeting or commenting to the dashboard. Instead, they can have their own team in one location, ensuring that all tasks are assigned properly and that every mention is emailed.
Performance analytics
Mention is capable of handling performance analytics of users’ brands by monitoring performance and capturing the good as well as bad practices. Every mention is organized according to source type, influence, course, language, sentiment, and location.
Technical Specifications
Devices Supported
- Web-based
- iOS
- Android
- Desktop
Customer types
- Small business
- Medium business
- Enterprise
Support Types
- Phone
- Online
Mention Integrations
The following Mention integrations are currently offered by the vendor:
- Zapier
- Buffer
Video
Customer Support
Pricing Plans
Mention pricing is available in the following plans: