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Dentrix Review

Dentrix OUR SCORE 88%
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our score 88%
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  1. What is Dentrix
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Dentrix?

Dentists looking for some technological help when it comes to handling their practices may find the solution with Dentrix. This practice management software is meant to turn dental practices into efficient, productive, and profitable ones, and is armed with the front office, business, and clinical tools. It is developed by Henry Schein, Inc. and helps dental health teams manage the business and clinical aspects of their practice. Tasks like scheduling patients, updating patient records, sending appointment reminders, processing payments, and validating and submitting insurance claims can be handled by Dentrix’s consolidated suite of front office tools, freeing up time from dental health teams. Clinics can be more efficient thanks to the comprehensive tools included in Dentrix’s dental software. Users can utilize these tools for treatment planning, dental charting, progress notes creation, and much more. Dentrix can even provide insight into how well a practice is doing financially, as well as how their team is performing, all thanks to its business tools and solutions. Dental practices can also be managed wherever users may be as Dentrix can be used on tablets or mobile phones.

Product Quality Score

Ease of use
Customer support
Value for money

Dentrix features

Main features of Dentrix are:

  • Front Office Tools
  • Digital Lab Case Monitoring
  • Digital Images
  • Clinical Notes
  • Validation
  • Instant Messaging
  • Clinical Tools
  • Scheduling
  • Patient Check-In
  • Self-Service Portal
  • 3D Patient Charting
  • Perio Charting
  • Business Tools
  • Daily Huddle Reports
  • Financial Progress
  • Payment Process
  • Profitability Coaching
  • Mobile Practice Management

Dentrix Benefits


The main benefits of Dentrix are its Communication Manager, its self-service portal, and its 3D dental charting. Here are more details of its benefits:

The Communication Manager is a front office tool provided by Dentrix that allows patients to get appointment reminders sent to them by Dentrix users. They can even use this to have seasonal reminders or holiday greetings sent out. These can be sent either as emails, postcards, or text messages. The emails and postcards can also be personalized and customized with Dentrix’s collection of postcard and email designs.

Patient scheduling is simplified by Dentrix’s appointment book. Specific events can be scheduled by users and open appointments can be filled in. The appointment book automatically shows appointments once patients confirm they will be going.

With Dentrix, clinics can ditch paperwork as it provides a self-service portal which can facilitate the process of checking-in a patient. A kiosk can be set up at the front office with a touch-screen computer or a tablet. From there, a portal can be accessed by patients. They can update their information, answer surveys, and fill out electronic forms. Patients can also use this portal to send payments, view their appointments and treatment plans, as well as to request appointments.

Rather than sending billing statements manually, the Dentrix software can be utilized by users to process the payments and send even multiple billing statements, all in a matter of clicks. Insurance claim management can also be streamlined by Dentrix since it can validate insurance claims automatically and send them to insurance carriers electronically. Photos and digital radiographs can also be attached as supporting documents to insurance claims.

Aside from helping out with the front end of clinical practices, Dentrix also offers all-encompassing clinical tools, with one tool in particular that can be used for the creation of dental charts. It applies 3D modeling to these charts to deliver realistic and lifelike views of a patient’s clinical situation.

With 3D patient charting, procedures on numerous tooth surfaces can be easily documented by dentists. It allows them to turn the teeth around, have the bite close or open, select multiple teeth and drag them, and produce 3D models as dictated by their own treatment plans. Views can be changed to match the procedures, such as lower view, upper view, side of mouth view, arch view, and quadrant view.

Periodontal metrics can be automatically calculated and easily recorded, speeding up the charting process. Suppuration and bleeding points, probing depths, bone loss, furcation grades, mobility, gingival margins, and plaque are some of the periodontal metrics Dentrix can calculate.

The treatment planner tool included in Dentrix lets users come up with a variety of treatment plans for their patients, which the patients can then review, reject, or accept before they even view their bills. It also helps dentists manage these procedures as they will have a record of plans accepted or rejected by patients, as well as plans that they have already completed.

With Dentrix, dentists can get rid of paper records and have the software provide a centralized location where all their clinical notes can be organized. This also makes retrieving these notes—and adding them to patient records—quick and easy. Clinical notes are organized on the lower half of the patient’s chart, and can include their tooth histories, exams, completed procedures, patient condition, and treatment plans.

Dentrix doesn’t just help with patients. It also helps with the clinic bottom line thanks to its tools for business management. A tool for reporting is also present to show how well teams are performing, and guide them on the things they need to improve on with regards to practice profitability and patient care.

Financial reports that are user-friendly and concise are also available, with users able to view statistics on areas like schedule management, new patient analysis, case acceptance and production, collections, and continuing care.

With Dentrix, users can always be present and manage their practice. Using tablets or smartphones, dentists can verify prescriptions, view schedules, have patient information checked, track insurance availability, and more.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

Dentrix Integrations

The following Dentrix integrations are currently offered by the vendor:

  • eDossea
  • 3Shape
  • Imagn
  • Podium
  • Demandforce
  • DPP
  • Broadview Networks
  • DocuFi
  • Solutionreach
  • Lighthouse 360
  • PracticeMojo
  • Sesame Communications
  • Teamlinks EHR
  • Personable
  • RecordLinc
  • Planmeca
  • 1-800-DENTIST
  • JakariCare
  • 3M
  • EasyRiter
  • YAPI
  • DDX
  • Practice Safeguard
  • AutoCollect


Customer Support


Pricing Plans

Dentrix pricing is available in the following plans:

Free trial
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