Casengo Review
OUR SCORE 76%
starting price
$12.21/month
our score
76%
free trial
- What is Casengo
- Product Quality Score
- Main Features
- List of Benefits
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
What is Casengo?
Casengo is a SaaS developed to provide establish companies, small business, and startup/expanding enterprises with an easy and reliable customer service software that will enable them to manage customers and their concerns, respond fast to their queries, and collaborate with other team members from one single hub. Casengo developers take pride of their cloud-based application being a user friendly software, which is simple and easy to implement and use from the get go. In our Casengo reviews you’ll learn more about the software’s benefits, pricing, technical specs and more.Product Quality Score
Features
7.5
Ease of use
8.0
Customer support
7.5
Value for money
7.5
7.6
TOTAL SCORE
Casengo features
Main features of Casengo are:
- Multi-channel support
- Multi-brand management
- Knowledge base
- Easy installations
- Multiple Mailbox Management
- Team collaboration
- Facebook integration
- Twitter search integration
- Instant overview
- Hybrid messaging
- Macros
- Mobile apps
- Reporting
- Customization of fields, text, and appearances
- Cloud-based system
Casengo Benefits
- One single team inbox where users can overview email, chat, and social media entries from their clients.
- Immediate response to customer queries, real time chat support, and delegation of tasks to members qualified to tackle certain issues.
- Easy to install, simple implementation, no fussy deployment of the system.
- Knowledgebase provides a hub for customers who seek self help.
Technical Specifications
Devices Supported
- Web-based
- iOS
- Android
- Desktop
Customer types
- Small business
- Medium business
- Enterprise
Support Types
- Phone
- Online
Casengo Integrations
The following Casengo integrations are currently offered by the vendor:
- WordPress
- Drupal
- Magento
Customer Support
Phone
Online
Pricing Plans
Casengo pricing is available in the following plans:
Free trial
Free
$0
Basic
$12.21/month
Premium
$25.78/month/user
Enterprise
$59.71/month/user
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