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Better Uptime Review

Better Uptime OUR SCORE 83%
starting price $30
our score 83%
free trial
  1. What is Better Uptime
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Awards Section
  6. Technical Specifications
  7. Available Integrations
  8. Customer Support
  9. Pricing Plans
  10. Other Popular Software Reviews

What is Better Uptime?

Better Uptime is an advanced infrastructure monitoring platform that offers real-time e-mail, SMS, push notifications, and phone call alerts for when a website is down. It comes with an extensive incident escalation timeline that covers second-by-second acts and progress during downtime with screenshots, activity logs, and deployed solutions. It's ideal for all users that run a website and prioritize 100% uptime like e-commerce platforms. To date, Better Uptime is used by over 10,000 websites, including Shopify, Magento, Heroku, and DigitalOcean. Better Uptime is highly advance because it can deploy 30-second checks and 3-minute checks of the following: HTTP keywords, ping, SSL, TLD expiration, UDP ports, TCP ports, POP3, IMAP, and SMTP. It also comes with reporting and analytics covering historical uptime, incident cause synthesis, and task segmentation. Every reported downtime error undergoes multi-location verification to ensure that users are free from false alerts and warnings. Better Uptime has a forever free version that offers e-mail alerts and tracking for at least ten monitors.

Product Quality Score

Features
8.3
Ease of use
8.4
Customer support
8.2
Value for money
8.3
8.3
TOTAL SCORE

Better Uptime features

Main features of Better Uptime are:

  • E-mail Alerts
  • Slack Alerts
  • Phone Call Alerts
  • SMS Alerts
  • Push Notifications
  • 30 Second Checks
  • 3-Minute Checks
  • Screenshots
  • Multi-location Checks
  • Incident Verification
  • Incident Timeline
  • Incident Escalation
  • Incident Escalation Rules
  • Heartbeat Monitoring
  • SSL Monitoring
  • Ping
  • TLD Expiration Monitoring
  • Customizable Design
  • Single-user Account
  • On-call Scheduling
  • Reporting
  • Analytics
  • Two-Factor Authentication
  • Role-based Access
  • Audit Logs
  • Support
  • Integrations

Better Uptime Benefits

Benefits

The main benefits of Better Uptime are real-time website monitoring, extensive incident reports, solid multi-location checks, seamless third-party integration, and data security.

Real-time Monitoring

Better Uptime offers real-time monitoring by providing users with advanced 30-second checks and 3-minute checks. Users will receive instant alerts via SMS, e-mail, or phone call whenever any aspect or attribute of their site is down. It also allows for built-in incident management as people and teams can be directly assigned when certain issues and errors occur. Through such a nifty feature, the right person could always instantly provide solutions.

Extensive Incident Reports

Better Uptime is advanced because once an error is reported, it immediately activates the incident timeline that comes with a screenshot. All errors, issues, and concerns are delineated. Every single action across all endpoints are monitored.

Powerful Multi-location Checks

Better Uptime secures that all sent alerts are valid with its feature for multi-location checks. Before sending any notification to users, Better Uptime verifies first from three different locations. This is to ensure not to waste on their users’ end on false alerts.

Easy Integrations

Better Uptime allows for smooth integration to third-party apps. It easily integrates with cloud-based drives, messaging platforms, productivity suites, and calendars.

Data Security

Better Uptime is a robustly secured platform that is GDPR-compliant. It employs two-factor authentication and features for role-based access control to ensure the security of all user data. Audit logs of all user executions are available.

Awards Section

Great User Experience Award
Rising Star 2020 Award
In our Better Uptime reviews the software has been distinguished with our:
- Great User Experience Award

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

Better Uptime Integrations

The following Better Uptime integrations are currently offered by the vendor:

  • Zapier
  • Slack
  • Microsoft Azure
  • Google Cloud
  • Google Calendar
  • Outlook Calendar
  • Restful HTTP API
  • Heroku
  • New Relic
  • Data Dog
  • Grafana
  • Zabbix
  • Prometheus
  • AWS Cloudwatch

Video

Customer Support

Phone
Online

Pricing Plans

Better Uptime pricing is available in the following plans:

Free trial
Basic
Free
Freelancer
$30/month
Small Team
$80/month
Business
$150/month/team