Agency Review

- What is Agency
- Product Quality Score
- Main Features
- List of Benefits
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
What is Agency ?
Agency is a platform that specializes in developing and scaling AI agents, offering the tools and infrastructure needed to build reliable and effective agents at scale. It supports teams from startups to large enterprises in creating, testing, and deploying AI agents for a wide range of applications. What sets Agency apart is its powerful observability and debugging capabilities through tools like AgentOps. AgentOps provides in-depth tracking of AI agent performance, recording events, LLM prompts, completions, and errors, allowing developers to understand and optimize agent behavior. With integrations like CrewAI, Autogen, Langchain, Cohere, and others, Agency ensures seamless compatibility with existing AI development frameworks. Agency offers a centralized dashboard that visualizes agent performance, tracks sessions in detail, and provides insights through features like the Session Waterfall. This allows teams to efficiently monitor, troubleshoot, and enhance their AI agents. Agency empowers businesses and developers to manage their AI agents effectively, driving innovation and scalability in AI deployment.Product Quality Score
Agency features
Main features of Agency are:
- Enhanced Observability Tools
- Rapid Debugging
- Error Traceability
- Seamless Integrations
- API Access
- Scalable Agent Management
- Centralized Dashboard
- Automated Logging
- Session Drilldown
- Session Waterfall
- Real-time Monitoring
- User-Friendly Implementation
- Customizable Framework Compatibility
- Event Tracking
- LLM Prompt Recording
Agency Benefits

Here are the benefits of using Agency:
Enhanced Observability
Agency’s AgentOps provides unmatched observability tools that track every action of your AI agents. This includes recording LLM prompts, completions, timestamps, and detailed logs of events and errors. The ability to visualize agent behavior in real time helps teams identify and resolve issues quickly, enhancing overall agent performance. With the platform’s session summaries, waterfall views, and meta-analysis, developers can gain deep insights into their agents’ operations. This observability ensures that agents function reliably, making it easier to manage complex workflows.
Rapid Debugging and Optimization
Agency simplifies the debugging process with features that directly link agent errors to their causal events. This clear traceability enables developers to quickly pinpoint the root causes of issues, saving valuable time during the development and deployment phases. Detailed event logs and session drilldowns provide critical information, such as execution times, event sequences, and SDK versions used. This data-driven approach allows for continuous refinement and optimization of AI agents, improving their efficiency and effectiveness over time. By reducing the guesswork involved in troubleshooting, Agency accelerates the path from prototype to production-ready agents.
Scalable Agent Management
Agency’s platform is designed to handle the complexities of scaling AI agents from small projects to large, enterprise-level deployments. The centralized dashboard provides an organized view of all agent activities, making it easy to monitor performance as the number of agents grows. Automated logging and session recording ensure that no data is lost, even as agents scale up in complexity and volume. This scalability supports continuous growth, allowing businesses to expand their AI capabilities without compromising on control or oversight.
Customizable Integration
Agency’s platform is designed to fit seamlessly into existing workflows with its robust API access that allows for integration with other tools and software. This customization enables businesses to incorporate AI agents into their current operations without significant disruptions. The platform’s flexible architecture supports a wide range of applications, from customer service chatbots to data processing agents, making it highly adaptable. With support for various programming languages and protocols, Agency ensures that developers can build connections that align perfectly with their technical stack. This level of integration enhances operational efficiency by automating tasks and streamlining processes. Additionally, it reduces the learning curve, as teams can continue using familiar tools while benefiting from the added power of AI agents.
User-Friendly Implementation
One of Agency’s standout benefits is its ease of implementation, requiring just two lines of code to get started. This simplicity makes the platform accessible to teams of all sizes, reducing the technical barriers often associated with deploying advanced AI solutions. The intuitive setup process, coupled with robust documentation and support, ensures that developers can quickly integrate and utilize Agency’s features. With minimal configuration required, teams can focus on what matters most—building and refining their AI agents.
Awards Section

- Rising Star Award
Technical Specifications
Devices Supported
- Web-based
- iOS
- Android
- Desktop
Customer types
- Small business
- Medium business
- Enterprise
Support Types
- Phone
- Online
Agency Integrations
The following Agency integrations are currently offered by the vendor:
- CrewAI
- Autogen
- Langchain
- Cohere
- LiteLLM
- MultiOn
Video
Customer Support
Pricing Plans
Agency pricing is available in the following plans: