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Zomato Base Review

Zomato Base OUR SCORE 88%
starting price By quote
our score 88%
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  1. What is Zomato Base
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Zomato Base?

Zomato Base is a cloud-based POS system, Zomato Base allows restaurants to access operations from a single platform to help them manage their businesses. It acts as a gateway for restaurants to organize their procedures and systems. For better coordination between kitchen staff and front-of-house, Zomato Base also connects with different hardware. Additionally, restaurants can configure the system as per their needs as the system works with other applications. Moreover, the app acts as an all-rounder POS system as it integrates with other Zomato products. Through Zomato Base, restaurants are empowered to offer the best dining experience.

Product Quality Score

Ease of use
Customer support
Value for money

Zomato Base features

Main features of Zomato Base are:

  • Inventory supply tracking
  • Ingredient-level management
  • Customer profiling
  • Sales analytics
  • Digital invoicing via SMS
  • MIS reports generation
  • Menu price update
  • Menu items alteration
  • Stealth
  • No Internet transactions
  • Online payment gateway
  • Digital invoicing via email

Zomato Base Benefits


The benefits of Zomato Base are its end-to-end feature set that covers the processes of a restaurant business, its integrated CRM, and its real-time data. Here are more details:

Menu Management

Restaurants can update or alter their menu using Zomato Base from anywhere and at any time. All changes will immediately reflect in the system. The cloud-based feature of the app implements updates across the devices and your branches so you do not have to manually make these changes to keep everything and each member of your staff in sync.

Inventory Tracker

The inventory tracking feature of Zomato Base makes sure that you have a healthy stock of all integral ingredients. This way, you avoid over- or understocking, a serious problem that can affect your revenues.

Ingredient Management

Zomato Base not only ensures the availability of stocks but also keeps an update of ingredient used as per meal order. This helps managers keep tab of their budget and reduce variances between purchased items and inventory.

Tailored Experiences

The built-in CRM interface in Zomato Base tracks customer profiles to keep an account of their favorite and disliked items on the menu. This feature helps food establishments personalize their customers’ experiences.

Real-Time Metrics

Zomato Base allows restaurants to track their sales performance in real time. The insights provided by analytics help them improve their services and operations. Restaurants can generate a report on demand with the latest data.

Electronic Invoicing

Zomato Base helps reduce carbon footprint by allowing you to send invoices via email or SMS. Eliminating paperwork also gives you more space without having to take care of physical storage. Furthermore, organizing, storing and retrieving records is easier when done digitally.

Uninterrupted Sales

Zomato Base runs even if the Internet goes down. The offline version automatically syncs updates once your internet is back.

Online Payment Gateway

Zomato Base enables restaurants to cater to a wider range of customers by keeping up with modern payment methods through an online payment app.

Marketplace App Integration

Other Zomato products like Book, Order, and Trace can be connected with Zomato Base. This feature allows restaurants to take control of all aspects of the business.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

Zomato Base Integrations

The following Zomato Base integrations are currently offered by the vendor:

  • Third-party applications available in the Zomato marketplace.

Customer Support


Pricing Plans

Zomato Base pricing is available in the following plans:

Free trial
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