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Voxco Review

Voxco OUR SCORE 83%
starting price By quote
our score 83%
free trial
  1. What is Voxco
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Awards Section
  6. Technical Specifications
  7. Available Integrations
  8. Customer Support
  9. Pricing Plans
  10. Other Popular Software Reviews

What is Voxco?

Voxco is a survey software that allows you to collect data online and offline and through calls or face to face. It provides survey templates that you can customize. The survey builder features a drag-and-drop design that you can use to design and preview your surveys. It supports images, audio clips, and videos to improve respondent engagement. Voxco allows you to collect data through calls. You can set up a pre-recorded call, record conversations, and use a call-back queue. Voxco also enables you to manage agent quota and track interviewer statistics in real-time. Voxco generates actionable analytics to help you visualize and understand the data you’ve collected. It runs advanced stat analytics and applies weighting, among others. It also provides data visualization that updates in real-time and can be exported to PowerPoint and published in the Key Findings portal.

Product Quality Score

Features
8.4
Ease of use
8.3
Customer support
8.4
Value for money
8.4
8.4
TOTAL SCORE

Voxco features

Main features of Voxco are:

  • Survey Software
  • Online Survey Tools
  • Mobile Offline
  • CATI
  • Cloud and On-Premise Dialer
  • IVR Survey Software
  • Analytics
  • Panel Manager

Voxco Benefits

Benefits

The main benefits of Voxco are Online Survey Tools, phone surveys, and actionable analytics.

Online Survey Tools

Voxco provides online survey tools to help you create engaging surveys, add different question types, and improve the respondent experience. Surveys can be customized according to your brand. The survey logic allows respondents to skip questions that do not apply to them based on factors like their demographics. You can also add various question types, such as yes/no, multiple-choice, and timer queries. Voxco has multilingual capabilities, which enables you to source data from respondents all over the world.

Phone Surveys

Voxco provides an integrated telephony system, which allows you to manage your calls. The dialer may be automated, manual, or hybrid to improve your productivity. The IVR survey tools include call routing, call queue management, and call recording. Additionally, Voxco helps you monitor agent quota, access interviewer tools, and ensure dialing compliance.

Actionable Analytics

Voxco generates actionable analytics based on the information you collected through the surveys. You can create a crosstab with automatic stat testing and apply color codes to identify statistically significant results. Voxco also creates visualizations to help you understand your data better. It also offers dashboards where you can track and monitor all your statistics.

Awards Section

Great User Experience Award
Rising Star 2020 Award
In our Voxco reviews the software has been distinguished with our:
- Great User Experience Award

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

Voxco Integrations

The following Voxco integrations are currently offered by the vendor:

  • Dynata
  • Informese
  • Dapresy
  • Infotools
  • Rybbon
  • Inmega
  • Televergence
  • Sandler
  • BBD

Video

Customer Support

Phone
Online

Pricing Plans

Voxco pricing is available in the following plans:

Free trial
Quote-Based Plan
Contact vendor