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Tripleseat Review

Tripleseat OUR SCORE 85%
starting price By quote
our score 85%
free trial
  1. What is Tripleseat
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Tripleseat ?

Tripleseat is a web-based sales and events management solution designed for the hospitality industry. It allows owners and operators of different establishments to optimize the planning process and simplify task management procedures to generate higher sales. Through this, industry professionals can easily make proposals, invoices, and event orders through ready-made templates while using their brand for a more professional look. Tripleseat removes the hassle, confusion, and manual process that deters the success of event businesses. The software comes with a set of features that cater to the needs of restaurant and facility managers. Among its notable features include SmartLead, SmartDocs, SmartChat, booking management, lead conversion, planning management, reporting, credit card integration, contact management, and online signature tool.

Product Quality Score

Ease of use
Customer support
Value for money

Tripleseat features

Main features of Tripleseat are:

  • SmartChat
  • Report on everything
  • SmartLeads
  • Manage bookings and planning process
  • SmartDocs
  • Convert Leads
  • Manage contacts
  • Credit card integration
  • Online signature

Tripleseat Benefits


The main benefits of Tripleseat are its simplified flow of communication, branded document creation, and lead capture. Here are more details:

Tripleseat is a complete event management platform that allows businesses to capture leads and manage their guests. Tripleseat SmartSuite is a distinct module created for event management. It has key features like SmartChat, SmartDocs, and SmartLead.

The SmartChat is a tool to help simplify the flow of communication, allowing event managers to communicate with their customers easily. This module helps make finding the client email or phone tag easily. They just have to access the SmartChat through their Tripleseat account so they can share event details to their customers.

SmartDocs allows event managers to create a branded document through customizable fonts, colors, and more. This is an easy-to-use module created for generating pixel-perfect proposals, event orders, contracts, and invoices.

The SmartLead, on the other hand, allows events managers to capture leads from anywhere, including  Facebook page, phone inquiries, existing website, and VENUES by Tripleseat. Also, it allows events businesses to close deals faster.

The entire booking data is managed in a centralized location, making it much easier for event managers to track the event requestor, time, and location. They can also monitor notes, tasks, and documents for all booking. Also, charging and gathering of payments is made even easier. The software allows you to do this rapidly and seamlessly, and it notifies you once the payment is sent. All payment data is automatically displayed with other event details.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

Tripleseat Integrations

The following Tripleseat integrations are currently offered by the vendor:

  • MailChimp


Customer Support


Pricing Plans

Tripleseat pricing is available in the following plans:

Free trial
Contact vendor