TalkRoute Review
- What is TalkRoute
- Product Quality Score
- Main Features
- List of Benefits
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
What is TalkRoute?
TalkRoute is a virtual phone system that assists companies with voicemail management, call routing, and multi-channel customer communication. It provides an audio library with multiple prompts for agents to craft personalized customer welcome messages in compliance with the demands. This software enables administrators to route calls from phone numbers to mobile devices, landlines, and VOIP. It also lets them set up user accounts and assign rights for team members to use voicemail boxes, mobile applications, text messaging, and other features. Supervisors can customize the date, time, duration, ID, and status for incoming and outgoing calls. They can also generate customized reports by applying filters and exporting data in CSV format. Businesses can also use virtual numbers to send SMS or MMS messages to their clientele. TalkRoute enables managers to add submenus to call menus and expedite the routing of tasks across team members or departments, such as billing, support, sales, and more. It makes integration with different systems from other parties easier. After business hours, organizations can additionally set up call routing rules, slots, and date and time ranges.Product Quality Score
TalkRoute features
Main features of TalkRoute are:
- Call Forwarding & Routing
- Text Messaging
- Meetings
- Menus
- Extensions
- Voicemail & Mailboxes
- Desktop, Mobile, & Web Apps
- Live Call Transfer
- Call Stacking
- Custom Greetings
- Call Recording
- Hours of Operation
- Users & Permission
- Caller ID
- Reporting
- Integrations
- Agreements & Services
TalkRoute Benefits
The main benefits of TalkRoute are having a flexible virtual phone, SMS, video conferencing, and voicemail system in a single platform:
Modern Business Voice
When you use TalkRoute, you may place and receive calls using their virtual phone system from any desktop, web browser, or smartphone. Talkroute gives you the functionality of a business-class phone system without requiring you to buy or maintain any specialized gear. Downloading their app lets users make business calls through smartphones and PCs.
Join the Conversation
TalkRoute lets users send and receive text messages from their business numbers. Using this allows them to have a more significant advantage over their competitors since about 61% of businesses still need to start using SMS for their business. It is believed that SMS marketing dramatically increases sales when done consistently.
Video Meetings
This software allows video conferencing with up to 100 team and guest participants. Moreover, TalkRoute gives you the functionality of a business-class phone system without requiring you to buy or maintain any specialized gear. You can receive and place calls using the virtual phone system from any desktop, web browser, or smartphone.
Voicemail Made Simple
TalkRoute ensures users never miss a voice call by turning on notifications for new voicemails via desktop, mobile, and email apps. Make your voicemail greetings unique, and give your team, departments, and phone numbers their mailboxes. TalkRoute’s mailboxes offer infinite storage capacity and are easily added or withdrawn.
Awards Section
- Rising Star Award
Technical Specifications
Devices Supported
- Web-based
- iOS
- Android
- Desktop
Customer types
- Small business
- Medium business
- Enterprise
Support Types
- Phone
- Online
TalkRoute Integrations
The following TalkRoute integrations are currently offered by the vendor:
- Zapier
- Google Sheets
- Google Contacts
- Google Calendar
- Google Docs
- Google Drive
- Gmail
- Slack
- Airtable
Video
Customer Support
Pricing Plans
TalkRoute pricing is available in the following plans:
