Salesforce Review
OUR SCORE 91%
- What is Salesforce
- Product Quality Score
- Main Features
- List of Benefits
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
What is Salesforce?
Salesforce Sales Cloud is a popular CRM software solution designed by Salesforce as part of its suite of business applications for community cloud, service, marketing, and analytics. This CRM product enables you to track all customer interactions and communication n a single place to follow more leads. Plus, you can use the partner management, sales data, marketing automation, and lead management tools to follow up on leads and convert them into buyers. Your team members can use Sales Cloud to be productive in the field or at the office. There are mobile apps for iOS and Android devices featuring real-time data from dashboards as well as custom reports. The First Feed feature allows you to view the most important info shown by your settings. On top of that, you can get more tools and functions from the AppExchange store. Sales Cloud provides actionable insights from real-time customer data. You can also create territory models, sales forecasts, and critical reports. Finally, the app integrates seamlessly with top third-party business solutions such as Zendesk, Zuora, Ambassador and other accounting, sales, and CRM products. In our Salesforce Sales Cloud reviews we detail the benefits, pricing and more about this software.Product Quality Score
Salesforce features
Main features of Salesforce are:
- Analytics
- Approvals and workflow
- Build and run innovative apps
- Chatter
- Communities for sales
- Contact Manager
- Dashboards
- Email integration
- Engage customers everywhere
- Forecasting
- Marketing and sales leads
- Mobile to stay connected
- Opportunities and quotes
- Real-time visibility
- Social accounts and contacts
- Workflow
Salesforce Benefits
You can close more deals
Use the Salesforce opportunity management tool to get more sales opportunities. Plus, you can use the contact management feature to get detailed customer info such as activity, history, social mentions, discussions, and communications. The sales collaboration module makes it easy to track deals and look for useful info. On top of that, you can use the sales performance management tool to set metrics-based goals and highlight the good performances of your sales reps to create a competitive atmosphere in your team.
Get more leads
One of the benefits we consistently note in our Salesforce Sales Cloud reviews is that you can create campaigns, track clicks, and automate the sales process to get promising leads and reduce the sales cycle. You can use the various features of the app to create a systematic pipeline from lead generation to deal closure.
Speed up productivity
You can use the mobile apps for iOS and Android devices to take the software wherever you go. Work on opportunities, reply to promising leads, and log calls easily. Plus, the visual workflow enables you to quickly drag business processes such as expenses, discounts, and deals. Another big benefit is you can sync and share files and monitor changes in real time for improved communication between your team members.
Get more insights
Create weekly forecasts by viewing your sales team’s conversions in real time. Use the dashboards and reports to gather data for detailed analysis and reporting. Finally, you can manage territories using the right model to set customer volume and boundaries, and assign leads and tasks more evenly among your sales reps. In this Salesforce review you can also find more in-depth information about its capabilities.
Technical Specifications
Devices Supported
- Web-based
- iOS
- Android
- Desktop
Customer types
- Small business
- Medium business
- Enterprise
Support Types
- Phone
- Online
Salesforce Integrations
The following Salesforce integrations are currently offered by the vendor:
- Analytics Cloud
- Data Cloud
- Desk.com
- ExactTarget Fuel
- FinancialForce
- Force.com
- Freshdesk
- Heroku
- JIRA
- LeadExec
- Marketing Cloud
- Pardot
- Samanage
- Service Cloud
- Third-party apps at Salesforce AppExchange
- Zendesk
- Zuora
Video
Customer Support
Pricing Plans
Salesforce pricing is available in the following plans:
