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Salesforce Identity Review

Salesforce Identity OUR SCORE 89%
starting price $5
our score 89%
free trial
  1. What is Salesforce Identity
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Salesforce Identity?

Salesforce Identity is an identity and access management software developed by Salesforce, the world’s first CRM platform. The aim of Salesforce Identity is to provide a connected identity access to employees, customers, and partners using any app on any device. Users can even sign in using social media credentials. Salesforce Identity also has the following features: single sign-on for frictionless log-in, 2-factor authentication to secure access, and admin controls to regulate and manage who can access the app. In addition, the app is useful for data sharing and collaboration. It eliminates complicated silos in a company and gives you a way to centrally manage data on one dashboard. This app is ideal for businesses of any size. Salesforce Identity’s prominent customers include the Sierra Club, Varsity Brands, and New England Biolabs.

Product Quality Score

Ease of use
Customer support
Value for money

Salesforce Identity features

Main features of Salesforce Identity are:

  • User Identity and Access Management
  • Single Sign-on
  • 2-factor Authentication
  • Flexible Log-in Methods
  • User Chat
  • Reporting
  • Customizable Branding
  • 24/7 Customer Support

Salesforce Identity Benefits


The main benefits of Salesforce Identity are administrator controls, single sign-on, flexible log-in, and customizable branding. Here are more details on Salesforce Identity’s benefits:

Administrator Controls

Salesforce Identity has administrator controls that allow you to monitor and manage authorized users and applications. As an administrator, you can authorize new applications to connect with the software. These applications can use identity, data, or canvass to integrate with Salesforce Identity. You can also manage permission settings and assign other administrators to access certain applications. Additionally, you have the ability to freeze any account depending on your level of control as an admin.

Single Sign-On

With the single sign-on feature, you don’t have to type your password every time you open the app. Salesforce Identity can detect whether you have been logged in before and automatically gives you access for your on-premise, cloud, or mobile apps. This gives you a frictionless log-in experience that lets you access accounts and apps faster.

Flexible Log-in Methods

You can use Salesforce Identity’s Login Page, Microsoft Azure Directory, Google, Amazon, Paypal, OpenIDConnect, Facebook, among other applications to authenticate your login. Connecting with CRM software is essential to stay on top of customer relationship management as well. 

Customizable Branding

You can also customize the dashboard and log-in page. You can change the colors and add your logo so that your page and dashboard designs are personalized to your brand’s aesthetics.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

Salesforce Identity Integrations

The following Salesforce Identity integrations are currently offered by the vendor:

  • Microsoft Azure Directory
  • Amazon
  • Paypal
  • OpenIDConnect
  • Facebook
  • Workday
  • SAP
  • SharePoint
  • Concur T &E
  • ExactTarget
  • Office 365
  • Google
  • Google Mail
  • Google Calendar
  • Google Drive
  • WebEx


Customer Support


Pricing Plans

Salesforce Identity pricing is available in the following plans:

Free trial
Salesforce Identity
Quote-based Plan
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