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JIRA Review

starting price From $10
our score 79%
free trial
  1. What is JIRA
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is JIRA?

JIRA is a flexible project management deployed as either an on-premise or cloud-hosted, on-demand solution. The on-premise is compatible with Windows and Linux ecosystems. It works with the dynamics of SCRUM, Kanban, and Agile projects. The software is ideal for small business, mid-size companies, large organizations, and nonprofits. Team members can capture ,assign, or prioritize their tasks and activities. For software development, JIRA can manage the entire project phases from concept to launching. It has a simple, intuitive interface that lets you collaborate with team members of varying I.T. skill levels. For greater flexibility, the vendor allows you to switch from either deployment platforms to match your current needs. Likewise, you have support options, such as, online and phone support, forum, FAQs, knoweldge base, and video tutorials. JIRA can integrate with a wide array of apps, over 600 plugins and add-ons in the Atlassian Marketplace. Its REST and Java APIs mean further integration with custom solutions. Likewise, it has a mobile interface to help you access the software while on the move.

Product Quality Score

Ease of use
Customer support
Value for money

JIRA features

Main features of JIRA are:

  • Project Tracking
  • Agile, Scrum, Kanban
  • Project Planning
  • Issue Tracking
  • Code Integration
  • Service Desk
  • Mobile
  • Custom Workflow
  • OpenSocial Gadgets
  • Reporting
  • Connect to LDAP and Active Directory
  • Bug Tracking
  • Git Integration
  • 1000’s of Add-ons
  • OnDemand or Hosted
  • Free for Open source projects
  • eMail Notifications

JIRA Benefits

JIRA works with the dynamics of Scrum, Kanban, and Agile disciplines. It also integrates with GitHub to let you link issues to commits. Moreover, the JIRA Query Language features an advanced search algorithm to help you find information fast.

You’ll notice in many JIRA reviews that one of its benefits is  that the cloud-hosted version of JIRA is easy and quick to set up. It has flexible payment options that you can manage with a month-to-month cash flow. Likewise, you have add-ons and remote integrations already bundled in. On the other hand, the on-premise version lets you to customize the software in details that match your workflows and processes. You also get a one-time purchase and perpetual license. To enhance the software, add-ons and plugins are available at the Atlassian Marketplace. Lastly, you have complete control over your on-premise installed system. You can find more information about the software in a JIRA review here. Similar to other JIRA reviews, our aim here is to help you gauge the product before you subscribe.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

JIRA Integrations

The following JIRA integrations are currently offered by the vendor:

  • Salesforce Sales Cloud
  • Zephyr
  • Zendesk
  • Gliffy
  • GitHub
  • Balsamiq
  • Atlassian Confluence
  • Service Desk
  • Gantt-Chart for JIRA
  • nFeed
  • Tempo
  • EazyBI
  • Plus hundreds of other add-ons in the Atlassian Marketplace

Customer Support


Pricing Plans

JIRA pricing is available in the following plans:

Free trial
Cloud subscriptions 10 users
Cloud subscriptions 15 users
Cloud subscriptions 25 users
Cloud subscriptions 50 users
Cloud subscriptions 100 users
Cloud subscriptions 500 users
Cloud subscriptions 2000 users
On-premise plans 10 users
On-premise plans 25 users
On-premise plans 50 users
On-premise plans 100 users
On-premise plans 500 users
On-premise plans 2,000 users
On-premise plans 10,000 users
On-premise plans 10,000+ users