RAMP Review
- What is RAMP
- Product Quality Score
- Main Features
- List of Benefits
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
What is RAMP?
RAMP is a cloud-based automotive workshop management solution that facilitates the streamlining of business processes pertaining to vendor administration, payment processing, financial reporting, and client registration. Employees can make reservations, allocate work, establish estimates, produce invoices, and submit progress reports using the booking diary. Supervisors can keep track of deadlines, provide personalized offers and promotions, automatically schedule follow-ups, and record service histories with RAMP's customer relationship management module. Team leaders can create job cards with details like the name of the client, the type of vehicle, necessary tasks, notes, and more. Reports can be generated to provide managers and leaders with information on many categories, such as average turnaround time, monthly service counts, overall profit or loss, spare-part costs, and daily revenue. RAMP gives leaders the ability to set up the platform in several languages and oversee workshops at several places. Administrators can limit employee access to particular information by configuring user roles and permissions. Additionally, it enables technicians to automatically update stock, get low inventory notifications, and keep an inventory database for parts and consumables.Product Quality Score
RAMP features
Main features of RAMP are:
- Accounting
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Billing & Invoicing
- CRM
- Chat/Messaging
- Communication Management
- Customer Database
- Customer History
- Data Import/Export
- Document Management
- Electronic Signature
- Employee Scheduling
- Estimating
- Inspection Management
- Inventory Management
- Job Tracking
- Labor Cost Reporting
- Labor Rates
- Maintenance Scheduling
- Marketing Management
- Multi-Location
- Order Management
- Parts Management
- Point of Sale (POS)
- Prioritization
- Progress Tracking
- Purchase Order Management
- Quotes/Estimates
- Records Management
- Reminders
- Reporting & Statistics
- Service History
- Time Tracking
- User Management
- VIN Lookup
- Vehicle Information
- Work Order Management
- Workflow Management
RAMP Benefits
The main benefits of RAMP are the following:
Streamlined Operations
RAMP can automate essential garage management duties, such as maintaining inventory, scheduling appointments, and managing customers. This helps reduce the number of errors caused by human labor and saves time.
Enhanced Customer Service
Integrated customer relationship management (CRM) capabilities allow RAMP to facilitate enhanced communication with consumers. This includes the ability to send reminders for service appointments and complete maintenance histories, which ultimately results in increased customer satisfaction and loyalty.
Comprehensive Reporting
RAMP provides garage owners with real-time monitoring and analytics, enabling them to monitor their financial performance, recognize trends, and make decisions based on the data generated to increase profitability.
Inventory Control
The program ensures that garages keep the appropriate amount of stock on hand, preventing overstocking or shortages of parts and supplies, ultimately leading to improved inventory management and cost reduction.
Improved Technician Efficiency
RAMP allows technicians to access diagnostic information and repair history easily, leading to increased production. RAMP also ensures that repairs are performed more quickly and accurately.
Mobile Accessibility
RAMP’s mobile functionality enables garage managers and technicians to access crucial data from any place, providing flexibility in managing duties and ensuring that they are kept up to date on the activity at the garage.
Awards Section
- Rising Star Award
Technical Specifications
Devices Supported
- Web-based
- iOS
- Android
- Desktop
Customer types
- Small business
- Medium business
- Enterprise
Support Types
- Phone
- Online
RAMP Integrations
The following RAMP integrations are currently offered by the vendor:
- Sage Intacct
- Bob
- ePACT
- Retail Express
Video
Customer Support
Pricing Plans
RAMP pricing is available in the following plans: