ProProfs Knowledge Base Review
OUR SCORE 85%
- What is ProProfs Knowledge Base
- Product Quality Score
- Main Features
- List of Benefits
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
What is ProProfs Knowledge Base ?
ProProfs Knowledge Base is an online knowledge management tool intended to help trainers, human resource professionals, and the company’s top management sector oversee and deploy employee and knowledge. This software is ideal for corporations who are looking for an effective platform that helps boost organizational collected knowledge and experiences. And if you want to improve the accessibility of FAQs and customer service, then ProProfs Knowledge Base is for you. The software comes with a highly centralized and scalable knowledge base, which is compatible with any type of documents or files and could be set up on different platforms and devices.Product Quality Score
ProProfs Knowledge Base features
Main features of ProProfs Knowledge Base are:
- Create online FAQs & more
- Brand with your logo and colors
- Upload articles, videos & more
- Publish site as a PDF
- View on all devices & browsers
- Nothing to install or maintain
- Authenticate users with SSO
- Restrict access & user roles
- Highly searchable FAQ
- Create private knowledgebases
- Gather feedback from users
- Integrate with Google Analytics
ProProfs Knowledge Base Benefits
The main benefit of ProProfs Knowledge Base is, it helps corporations achieve unfettered productivity by centralizing access to how-to articles, files, and documents across different platforms and devices. Since you can easily and quickly access your important data and other information related to your customers with ProProfs Knowledge Base, you can notice a huge impact on your business’ performance on customer service, sales, and support teams.
Apart from that, ProProfs Knowledge Base offers you an effective network to present or announce new employees of your company during the process of onboarding. This software simply helps improve outcomes and productivity through the easy-to-access information that your employees might be needed from time to time.
Technical Specifications
Devices Supported
- Web-based
- iOS
- Android
- Desktop
Customer types
- Small business
- Medium business
- Enterprise
Support Types
- Phone
- Online
ProProfs Knowledge Base Integrations
The following ProProfs Knowledge Base integrations are currently offered by the vendor:
- Zendesk
- Freshdesk
- Desk.com
- Google Analytics
- Google Translate
- Google Fonts
- LiveChat
- SnapEngage
- Tidio Chat
- Olark
- Wufoo
Video
Customer Support
Pricing Plans
ProProfs Knowledge Base pricing is available in the following plans:
