piHappiness Review
OUR SCORE 82%
- What is piHappiness
- Product Quality Score
- Main Features
- List of Benefits
- Awards Section
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
What is piHappiness?
piHAPPINESS is a known cloud survey platform intended for businesses of all sizes. It can cater to both multiple or single location industries. The software boasts functionalities that include live alerts, action management, trend analysis, survey management, feedback management sentiment analysis, and trend analysis. The tool offers users emoticons to effectively measure the satisfaction levels of their customers. Also, it showcases an NPS (Net Promoter Score) on its centralized dashboard. The platform lets users make modifications and define service categories as well as reasons for every customer feedback. piHAPPINESS boasts a Customer Demographic feature that enables users to collate and house customer data including customer name, contact numbers, email, gender, and age. What’s more, the solution offers customized reporting and an analytics engine. The software can be remotely accessed through any compatible Android and iOS devices.Product Quality Score
piHappiness features
Main features of piHappiness are:
- Analytics
- Multi-Channel Collection
- Text Analysis
- Customer Segmentation
- Knowledge Management
- Sentiment Analysis
- Feedback Management
- Survey Management
- Trend Analysis
- Action Management
piHappiness Benefits
The main benefits of piHappiness are its ability to collect customer feedback and measuring satisfaction levels of customers. The solution has numerous features that includes:
Feedback and Survey Collation
piHappiness comes with a survey builder that aids users in creating eye-catching and customizable surveys.
Feedback Channels
The tool allows users to take a snapshot of customer feedback in various modes which include the Web, Android-based devices, iPhones, iPads, and automated kiosks. In addition, users can receive live customer feedback at any time of the day or night.
Multilingual Support
piHappiness provides support for over 90 languages. It allows customers to give their own personal feedback in their own native language.
Customized Reporting and Scheduling
The software provides customizable reporting and enables users to look into reports in different forms for simpler data interpretation. piHappiness lets users receive monthly, weekly, and daily feedback reports in their inbox while tracking customer feedback.
Powerful Analytics
piHappiness contains powerful analytics that helps users acquire important insights by providing extensive customer satisfaction and experience.
Data Analysis and Issue Resolution
The platform effectively analyzes data and enables users to concentrate on areas that need improvement according to customer feedback. This allows for swift action in resolving problems efficiently.
Awards Section
- Great User Experience Award
- Rising Star of 2019 Award
Technical Specifications
Devices Supported
- Web-based
- iOS
- Android
- Desktop
Customer types
- Small business
- Medium business
- Enterprise
Support Types
- Phone
- Online
piHappiness Integrations
The following piHappiness integrations are currently offered by the vendor:
No information available.
Video
Customer Support
Pricing Plans
piHappiness pricing is available in the following plans:
