Lithium Review
OUR SCORE 88%
- What is Lithium
- Product Quality Score
- Main Features
- List of Benefits
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
What is Lithium ?
Lithium makes it easy for its users to manage their social media presence. It is a social media solution that integrates different platforms into one single hub where one can gather data and engage audiences among other functionalities With Lithium, organizations or even personalities can easily connect with and understand audience sentiments. This makes engaging them easier and social media policies can be decided on under data-rich conditions. The solution allows its users to treat its social media platforms as community creation and enrichment tools. Brand awareness can be increased; customer relationship improved, while sales and profitability will be pushed to higher levels. This is enabled by Lithium features such as analytics, management tools, analytics, social listening capabilities and more. Now campaigns can be made using actionable insights conveniently under a centralized social media management solution.Product Quality Score
Lithium features
Main features of Lithium are:
- Crowdsourced Ideas
- Social Web Analytics
- Contests
- Blogs Ratings & Reviews
- Photos & Videos
- Forums
- Q&A
- Custom Social Reports and Exports
- Mobile Agent
- Approvals
- Groups
- Tribal Knowledge Base
- Agent Productivity Monitor
- Workload Monitor
- Clear Ownership
- Custom Integration
- Expert Resources
- Gamification
- Value Analytics
Lithium Benefits
The main benefits of Lithium are its easy-to-understand and intuitive dashboard that gives access to powerful computational features and communication capabilities.
Users, from social media managers of public personalities to those working for organizations, will find it easier to connect with their audiences including customers and potential leads with Lithium. With the solution’s social listening capabilities and easy response functionality, users will be able to participate in online communities and even create some surrounding their brands, products, or services. Further benefits from this capability include the chance of having a real-time social network-based customer support service option and many more. Moreover, your team’s level of creativity and resourcefulness is the limit when it comes to launching campaigns.
Lithium has been used by many leading companies of different backgrounds and industries. Satisfied Lithium users include Skype, Sony, Telstra, and Barclay Card. It has been employed to create and execute policies that reduce customer service costs, improve customer relationships, drive sales numbers, retain customers and build loyalty.
These can be done conveniently through Lithium’s interface that binds together all social media channels under one umbrella. Once seen as a whole, users will be able to identify issues and handle conversations better. Strategies and policies can be easily identified because of the dynamic views that Lithium affords its users. You can go post by post, thread by thread, time by time, channel by channel and different combinations of such. With this, users will be able to steer conversations and find patterns that they can exploit. All in all, Lithium is worth a social media communications practitioner’s consideration. It is powerful and flexible for all kinds of social media needs.
Technical Specifications
Devices Supported
- Web-based
- iOS
- Android
- Desktop
Customer types
- Small business
- Medium business
- Enterprise
Support Types
- Phone
- Online
Lithium Integrations
The following Lithium integrations are currently offered by the vendor:
- Klout
- Google+
- Social networks
- Salesforce
- Microsoft
Video
Customer Support
Pricing Plans
Lithium pricing is available in the following plans:
