Leapmax Review
OUR SCORE 80%
- What is Leapmax
- Product Quality Score
- Main Features
- List of Benefits
- Awards Section
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
What is Leapmax?
Leapmax is an all-in-one work-from-home solutions platform for support teams. It is built to address the shift to remote setup inspired by managing contact centers and support teams to get together. The platform is specially created to aid businesses and support teams working remotely. The objective of Leapmax is to recreate a BPO-like atmosphere at home and encourage productivity within the organization, even in a remote setting. The platform aims to provide you an integrated solutions platform that would enable businesses operating remotely to carry out flawless operations and effective customer support services. This all-in-one integrated platform highlights its utilization of the best in AI, solid data security measures, efficient remote management, accurate time tracking, guaranteed productivity, and enabling an effective remote workforce. Leapmax features its convenient workforce monitoring, report management, remote team collaboration, employee training, and network health. This platform is suitable for enterprises and businesses functioning in a remote setting.Product Quality Score
Leapmax features
Main features of Leapmax are:
- Data Security
- Block Key Combination
- VDI Integration
- Website Whitelisting
- Customized Key Combinations
- Integrated Live Chat Tool
- Controlled Inter-team and Intra team Communication
- Encrypted Video Conferencing
- Instant Information Distribution
- Real Time Activity Status
- Battery Status
- Admin Barge-in
- Operational Analytics
- Publish Reports and Single Viewing Dashboard
- Agent-specific Reports
- Access to Business Intelligence
- User Status
- Regular Screen Capture
- User image Records
- Historic Records
- ApplicationTrack
- Remote Barge-in
- Web Usage and Tracking
- Examine Network or VPN Health
- DIY Configuration
- Integrated LMs and Virtual Training Platform
- Virtual Classrooms
Leapmax Benefits
The main benefits of Leapmax are efficient remote workforce management, guaranteed data safety and security, remote collaboration, easy productivity monitoring, and effective remote learning and training. Leapmax is a solutions platform that eases the struggles of remote operation by integrating a BPO-like environment and features. Here are the in-depth details of Leapmax’s benefits:
Efficient Remote Workforce Management
Leapmax uses the power of AI to transform and re-innovate support services operations to enable efficient management in a remote setting. The platform is designed to imitate contact centers to build a strong foundation for teams. It makes it easier for team leaders to manage their teams and foster productivity within the business.
Guaranteed Data Safety and Security
With the application of two-factor AI-based validation and proactive tracking features, Leapmax will ensure the safety and security of your company data. This benefit is further strengthened by Leapmax’s security features such as the block key combination, website whitelisting, VDI integration, and customized key combinations.
Remote Collaboration
Remote collaboration is made more accessible with Leapmax’s multiple communication channels and procedures. The integrated live chat feature enables accessibility and real-time communication. The instant information distribution allows important announcements and memos to reach team members timely. Leapmax also has encrypted video conferencing, and you can control communication channels according to your employee’s role in operations.
Easy Productivity Monitoring
You can check your employees’ current activity, battery status, and performance with Leapmax. It relieves the hassle of individually checking on team members and overseeing their performance in production. It contributes to higher productivity and practical assessment of employees. It also includes a screen capture feature and user status to monitor your employees’ computers and activities.
Effective Remote Learning and Training
A virtual classroom and training platform are a few of the features offered by Leapmax to further employee development. With this feature, there is no need to physically train your employees for their roles, and all you have to do is provide them with materials that will supplement their learning and development.
Awards Section
- Great User Experience Award
- Rising Star Award
Technical Specifications
Devices Supported
- Web-based
- iOS
- Android
- Desktop
Customer types
- Small business
- Medium business
- Enterprise
Support Types
- Phone
- Online
Leapmax Integrations
The following Leapmax integrations are currently offered by the vendor:
- VDI
Customer Support
Pricing Plans
Leapmax pricing is available in the following plans:
