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Infor CRM Review

starting price By quote
our score 90%
free trial
  1. What is Infor CRM
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Infor CRM?

Infor CRM is a platform that will prove handy to businesses that are powered by their data-driven environment by optimizing their customer data. There are vast customizations offered together with robust capabilities that enable you to give your customers a more personalized experience. It can also boost your workforce’s productivity and streamline CRM processes. Infor CRM enables you to comply with your business requirements in terms of making information-filled customer profiles, delivering connectivity and integration, and providing support to mobile teams. It also offers KPI evaluation and deep analytics features that allow you to see better assess how your business operations, in general, are doing as well as the performance of your team. With this, you are ultimately given an opportunity to increase your business revenue by making smart information-based decisions and expanding your reach. Furthermore, its quote-based pricing allows you to choose the ideal set of tools that could best fit into your business.

Product Quality Score

Ease of use
Customer support
Value for money

Infor CRM features

Main features of Infor CRM are:

  • Integration options
  • Open APIs
  • Mobile app
  • Open access
  • Embedded CRM
  • Adaptable & scalable platform

Infor CRM Benefits


The main benefits of Infor CRM are its numerous features and capabilities as a CRM solution, a unified platform that gives high visibility into every process, empowered mobile workforce, and tools for reporting and analytics. Here are more details:

Comprehensive CRM

Infor CRM is a lot more than just a tool for enhancing relationships between your business and your clients. It is packed with all the essential features you will need to be successful in the very competitive landscape today. It accomplishes that by giving you full visibility into your entire business, retaining current customers, and identifying and determining solid prospects. It is also capable of creating rich customer profiles that are based on accurate and reliable information that was gathered from both outside and inside of your organization. There are also vast integration support and collaborative features that empower your team to be more productive and cohesive.

Centralized platform

The system offers a unification of social, mobile, and cloud capabilities into a single platform to give you unhampered visibility into your entire enterprise. It also works well with various ERP platforms making it more robust and scalable.

Mobile support

Your mobile workforce is provided full support by the system because it extends its CRM capabilities to tablets and smartphones. This means that field personnel, as well as mobile employees, will have a powerful edge in their tasks, making them significantly more productive, resulting in your revenue’s rise.

Reporting and analytics tools

There are vast arrays of analytics and reporting tools that Infor CRM is equipped with. Thanks to those, users are able to address company and user requirements at any level of sophistication. It is complete with a basic search, grouping, and reporting capabilities all the way up to customer reports, visualizations, timelines, and interactive dashboards. This ascertains the boost of individual effectiveness of each employee as well as maximum gain from customer and organization intelligence.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

Infor CRM Integrations

The following Infor CRM integrations are currently offered by the vendor:

  • Open APIs


Customer Support


Pricing Plans

Infor CRM pricing is available in the following plans:

Free trial
Contact vendor