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Chatmeter Review

Chatmeter OUR SCORE 79%
starting price By quote
our score 79%
free trial
  1. What is Chatmeter
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Chatmeter?

Chatmeter is an innovative local brand management solution designed for retailers operating multiple branches. It is a reliable reputation management application that enables users to manage reviews, monitor competitors, and manage social media channels. The platform monitor comments around a business on social media and testimonials posted on popular review sites. Chatmeter enables users to thoroughly track comments, reviews, and testimonials that are related to their business. It empowers users to instantly handle issues raised by unhappy customers while amplifying the positive comments posted by satisfied clients. This promotes a positive outlook and enables businesses to remain top of the local listings. As a result, Chatmeter makes it easy for businesses to attract new customers via a wide reach and enhanced visibility.

Product Quality Score

Ease of use
Customer support
Value for money

Chatmeter features

Main features of Chatmeter are:

  • Landing Pages
  • Email & Text Messages
  • Competitor Benchmarking
  • Local Listings Management
  • Blog/Article Monitoring
  • Review Email Alerts
  • Social Media Conversations Tracking
  • Local SEO Ranking Management
  • Testimonial Widgets
  • Review Monitoring
  • Performance Metrics
  • Sentiment Analysis
  • Drip Campaigns & Surveys

Chatmeter Benefits


The main benefits of Chatmeter are its unified reviews dashboard, social media mentions analytics, and automated testimonial builder. Here are more details:

Unified Reviews Dashboard

Chatmeter comes with a unified review dashboard which provides comprehensive data regarding reviews from all channels. The dashboard displays complete information with details such as where the review/testimonial was posted when it was posted, and who posted it. This enables users to easily and instantly respond to reviews accordingly.

Also, Chatmeter provides instant notifications every time a testimonial is posted, enabling businesses to react expediently. The review monitor enables users to compare their brands to their competitors, and pick up key insights that help them rival the top brands.

Social Media Mention Analytics

For businesses with social media accounts, Chatmeter makes it easy to analyze all mentions. The platform scrutinizes every mention to collect information related to business. The information is analyzed to generate insights that enable businesses to understand their customers. With a deeper understanding, it is easy for social media managers to join conversations and turn them around to promote a positive brand outlook.

Automated Testimonial Builder

In addition, Chatmeter comes with an automated testimonial builder. The testimonial builder enables businesses to come up with glowing reviews from the sentiments they collect from customers. It provides customizable SMS and email messages, as well as premade landing pages. Businesses can also request for comments from happy customers via surveys and drip campaigns.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

Chatmeter Integrations

The following Chatmeter integrations are currently offered by the vendor:

  • Open API

Customer Support


Pricing Plans

Chatmeter pricing is available in the following plans:

Free trial
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