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CareSmartz360 Review

CareSmartz360 OUR SCORE 81%
starting price By quote
our score 81%
free trial
  1. What is CareSmartz360
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Awards Section
  6. Technical Specifications
  7. Available Integrations
  8. Customer Support
  9. Pricing Plans
  10. Other Popular Software Reviews

What is CareSmartz360?

CareSmartz360 is a home care software solution that helps you promote and manage your home care business. It is a HIPAA-compliant platform that is available through the cloud so that you and your clients can access your information anytime and anywhere. It enables you to automate processes such as client intake and scheduling so that you can focus on growing your home care business. CareSmartz360 provides a mobile app and a portal that enables your clients and their families to view your services, schedule appointments, and complete payments. For startups, this platform also provides an SEO-friendly website that can further help you promote your services and grow your client list. To help you ensure organization-wide compliance, CareSmartz360 enables you to create and store forms, manuals, and documentation. This feature can be used for human resources, finance, and legal processes, among others.

Product Quality Score

Ease of use
Customer support
Value for money

CareSmartz360 features

Main features of CareSmartz360 are:

  • Electronic Visit Verification
  • Scheduling
  • Agency App
  • Caregiver Portal
  • Caregiver Management
  • Caregiver App
  • Smart Telephony
  • Custom Reporting
  • Billing and Invoicing
  • Automated Payroll
  • Client Management
  • Client & Family Portal
  • Caregiver and Staff Training
  • Client Assessment
  • Care Plan Management
  • Client & Payers Registers
  • Payer Management
  • HR and Training
  • Integrated Email & Messages
  • Digital Library
  • Custom Forms
  • AI-Based Caregiver Retention

CareSmartz360 Benefits


The main benefits of CareSmartz360 are startup capabilities, administrative control, and franchisor support.

Startup Capabilities

CareSmartz360 provides startup-specific tools that can help you establish and promote your home care business. Through the SEO-friendly website, you can reach audiences on all devices. Further branding tools also include an attention-grabbing logo as well as business cards and letterheads to help you establish professional credibility. To successfully navigate compliance requirements, whether state-specific or nationwide, you can upload forms, manuals, and documentation into CareSmartz360 so that you can access the information you need anytime and anywhere.

Administrative Control

For bigger businesses, CareSmartz360 enables you to control your administrative tasks and streamline them to increase your productivity and efficiency. Scheduling, billing and payroll, and HR and training are administrative tasks that you can streamline. A caregiver and family portal are also available to enable them to access their information. CareSmartz360 is equipped with an electronic visit verification tool for time tracking purposes, and it is integrated with scheduling, client billing, and caregiver payroll to help you improve your accuracy.

Franchisor Support

CareSmartz360 offers franchisor support that allows you to oversee your franchises’ recruitment, management, and accounting. Through the platform’s intranet, you can view information on corporate offices, franchisees, and personnel. CareSmartz360 also assists you in onboarding through a paperless system that guides you through the opening, development, and communication processes. A support system is also provided so that you can maintain a successful franchisor-franchisee relationship.

Awards Section

Great User Experience Award
Rising Star 2020 Award
In our CareSmartz360 reviews the software has been distinguished with our:
- Great User Experience Award
- Rising Star Award

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

CareSmartz360 Integrations

The following CareSmartz360 integrations are currently offered by the vendor:

  • QuickBooks
  • Paychex


Customer Support


Pricing Plans

CareSmartz360 pricing is available in the following plans:

Free trial
Contact vendor
Independent Agency
Contact vendor
Contact vendor