The opportunities offered by the online world has inspired countless business owners and leaders to look at software and applications as solutions to various issues, such as low team productivity and even…
Data drives today’s businesses. One of the many great financial studies of the past decades showed that actual customer retention brings in more profit to businesses. This brought forth the knowledge that…
Customer service standards have evolved significantly, whereas before, meeting the customer already counts as an achievement. Now, turnaround time is deemed equal or more important than actually addressing the concern. Responses that…