Bluefish.ai Review
- What is Bluefish.ai
- Product Quality Score
- Main Features
- List of Benefits
- Awards Section
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
What is Bluefish.ai?
Bluefish.ai is an AI-driven chatbot platform that enables you to connect with your employees, resolve customer inquiries, and automate tasks. Built with Natural Language Processing (NLP) capabilities, it caters to the needs of businesses in various industries, including manufacturing, retail, and healthcare, among others. You can implement Bluefish.ai on your website to ensure your communication channels are open at all times. You can also choose to connect it with other messaging channels, such as WhatsApp and Facebook Messenger, which can help in automating customer service processes and improving customer relationships. Bluefish.ai enables you to manage all your chatbot conversations in one platform to help ensure transparency and visibility. You can also tailor its capabilities depending on your needs, like scheduling appointments and coordinating events, so you can maximize its technology and improve your productivity.Product Quality Score
Bluefish.ai features
Main features of Bluefish.ai are:
- Natural Language Processing
- Messaging Platforms
- Chatbot
- Central Command Center
- Integrations
Bluefish.ai Benefits
The main benefits of bluefish.ai are natural language processing, chatbot management, and platform support.
Natural Language Processing
Bluefish.ai offers natural language processing capabilities that enable the chatbot to adapt to your needs and handle complex conversations for various purposes. This technology lets you offload tasks, such as customer services, appointment scheduling, and team management, as the chatbot can recognize specific inquiries. It also enables the chatbot to personalize conversations, which can help in improving customer experiences and, in turn, customer retention. Additionally, this platform allows you to use the chatbot as virtual assistants capable of handling tedious tasks so that you can focus on growing your business.
Chatbot Management
Bluefish.ai enables you to track all your chatbots through a central command center that ensures full visibility and control. The dashboard provides insight into the performance of your bots, which you can then use to determine areas for improvement and further development. It also provides analytics on the number of messages sent and received, top query intents, and handled and unhandled messages.
Platform Support
Bluefish.ai provides extensive platform support so that you can utilize its capabilities for various messaging channels. You can connect it to WhatsApp, Facebook Messenger, and SMS messages. For other channels, bluefish.ai can be customized to enable support.
Awards Section
- Great User Experience Award
- Rising Star Award
Technical Specifications
Devices Supported
- Web-based
- iOS
- Android
- Desktop
Customer types
- Small business
- Medium business
- Enterprise
Support Types
- Phone
- Online
Bluefish.ai Integrations
The following Bluefish.ai integrations are currently offered by the vendor:
- Facebook Messenger
- Twilio
- Open API
Video
Customer Support
Pricing Plans
Bluefish.ai pricing is available in the following plans: