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Zadarma Review

Zadarma OUR SCORE 85%
starting price $44
our score 85%
free trial
  1. What is Zadarma
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Zadarma?

Zadarma is a modern, comprehensive VoIP software that allows you to easily manage calls in multiple channels and platforms. It provides a powerful phone system without the need for extensive wiring and hardware costs. It's ideal for users on the go and businesses that find intuitive and modern workflows more appealing. It is fit for international businesses as it can instantly provide SIP lines to more than 160 countries. Startups will also benefit from the platform since it has scalable tools and features and a forever free plan. Zadarma offers a robust set of tools and features for its users’ telephony needs. It provides virtual numbers, SIP lines, cloud storage, and integrations. Its call system has the default tools for call waiting, call forwarding, and voicemail. It can even record calls and also has a callback widget. All call recordings can be stored in the cloud. All calls can be made via desktops, smartphones, and tablets. Zadarma’s forever free version can accommodate as much as 30 maximum users and devices with international lines. All users are billed per second for outgoing calls.

Product Quality Score

Features
8.5
Ease of use
8.4
Customer support
8.6
Value for money
8.6
8.5
TOTAL SCORE

Zadarma features

Main features of Zadarma are:

  • Desktop Calls
  • Smartphone Calls
  • Call Recording
  • Call Waiting
  • Music Options for Call Waiting
  • Voice Menu
  • Auto-response Setup
  • Conditional Call Forwarding
  • Unconditional Call Forwarding
  • Automated Fax Receiving
  • SIP-trunk
  • Scheduled Answering Machine
  • Database Actualization
  • Voicemail System
  • SMS
  • Phone Numbers
  • Incoming Calls Forwarding
  • Porting Phone Numbers
  • Business Phone System
  • Callback Button
  • Click to Call Button
  • Call Tracking
  • Call Statistics

Zadarma Benefits

Benefits

The main benefits of Zadarma are cost reduction, better workflow, ease of use, scalability, and 24/7 support.

Cost reduction

Zadarma can reduce business costs by 90% as it removes the need to invest in hardware like telephones, telephone lines, and wirings. Telephone bills will be a thing of the past as Zadarma billing is measured on a per-second basis on all outgoing calls. This way, you can be sure that you are only billed with the calls that you make. No flat-rate applies.

Speed

Zadarma tools and features can be set up in just five minutes. With it, there’s no need for you to wait for phone lines to be approved by service providers. Upon use, your business can be up and running in an instant. It also allows any business to have a SIP line in almost any country in just under a minute.

Better Workflow

Zadarma improves workflows as it offers monthly insights on call usage. It has a dashboard cue for all ongoing calls and active connections and networks. The full view of your entire telephony system is accessible in a click. Delays are avoided as all calls can be made just at exactly the right time.

Ease of Use

You don’t need to have technical knowledge when using Zadarma. Its simple interface is very easy to understand. There are no confusing functions. All commands are direct. Apart from English, the interface is also available in Spanish, Russian, and Polish.

Scalability

Zadarma tools and features can adjust to anyone’s business needs. All tools can be catered and tailored to your line of work. Its pricing plan is soundly dependent on the number of active users and devices. If customer support is a priority for you, check out help desk software as well, so you’ll get what you need to provide an all-around solution for your customers.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

Zadarma Integrations

The following Zadarma integrations are currently offered by the vendor:

  • Facebook Messenger
  • Telegram Messenger
  • Slack
  • Zoho CRM
  • Salesforce
  • Bitrix24

Video

Customer Support

Phone
Online

Pricing Plans

Zadarma pricing is available in the following plans:

Free trial
Standard
Free
Office
$44/month
Corporation
$88/month