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SmartSolve Review

SmartSolve OUR SCORE 80%
starting price By quote
our score 80%
free trial
  1. What is SmartSolve
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is SmartSolve?

SmartSolve is a quality management software intended to help businesses manage their quality processes, risks, and regulatory compliance. SmartSolve incorporates best-practice workflows, audit trails, dashboards, analytics, electronic signatures, and other features to simplify quality, supplier, regulatory, and risk management. Moreover, SmartSolve is based upon ISO 9001 standards and can be deployed on-premise or accessed via the cloud. The program is built to support government regulatory requirements for e-signatures and electronic reporting. This software features closed-loop integration across processes, allowing for updates or issues from one process workflow to get initiated and populated with a complementary process from other workflows. SmartSolve provides a shared platform and a centralized repository for a simplified reporting process. As a centralized platform, Smartsolve also makes it easier for users to prepare audit documents and increases the visibility of business processes to better assist in decision making.

Product Quality Score

Ease of use
Customer support
Value for money

SmartSolve features

Main features of SmartSolve are:

  • Collaboration
  • Document Indexing and Archiving
  • Compliance Tracking
  • Version Control
  • Electronic Signature
  • Audit Planning
  • Risk Assessment
  • Audit Trail
  • Exceptions Management
  • Supplier Management

SmartSolve Benefits


The main benefits of SmartSolve are managing quality processes, complying with regulations, and mitigating risks.

SmartSolve is an ideal quality management software for Life Sciences.  This software allows businesses to have better control and visibility of their everyday quality processes.

The main benefits of using SmartSolve’s quality management system are further discussed below.

Manage quality processes

SmartSolve is aligned with industry and government regulatory standards for QMS.  SmartSolve QMS provides users with tools to automate specific processes so it is easier for these processes to be deployed across the value chain.

SmartSolve’s QMS software includes audit management, CAPA management, complaint management, document management, supplier management, training management, and more.

Comply with regulations

SmartSolve is built to help businesses with their compliance needs including clinical trials support, supplier management, and manufacturing and distribution support.

SmartSolve allows businesses to meet regulatory requirements including electronic signatures, records and reporting, and audit trails.

Mitigate risks

SmartSolve features a risk-based quality management process integrated within its solutions.  This platform provides tools to help businesses define the risk policies and threshold, document and assess business risk, and monitor and report any risk trends and variances.

SmartSolve also allows businesses to maintain and assign particular failure modes, as well as related severity, detection, and frequency ratings. Businesses can create automated alerts as defined in the failure mode tolerance settings.

Moreover, SmartSolve provides the ability to generate a heat map and risk priority threshold right at the system. And lastly, SmartSolve’s Quality Risk Assessment feature allows users to objectively determine when they will need to escalate events to a Corrective and Preventive Action (CAPA).

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

SmartSolve Integrations

The following SmartSolve integrations are currently offered by the vendor:

No information available.


Customer Support


Pricing Plans

SmartSolve pricing is available in the following plans:

Free trial
Quote-based plan
Contact vendor