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SmartKarrot Review

SmartKarrot OUR SCORE 81%
starting price By quote
our score 81%
free trial
  1. What is SmartKarrot
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Awards Section
  6. Technical Specifications
  7. Available Integrations
  8. Customer Support
  9. Pricing Plans
  10. Other Popular Software Reviews

What is SmartKarrot?

SmartKarrot is an end-to-end product and customer success solution that allows entrepreneurs to manage multiple touchpoints from one central location. With task management tools, 360-degree oversight, touchpoints alerts, health scores monitoring, and automated actions, SmartKarrot helps companies turn their data into actionable and personalized campaigns that are consumer-centric. SmartKarrot summarizes its services into three areas: to help businesses know their customers, identify opportunities and risks, and to create actionable plans based on these insights. As a result, SmartKarrot allows businesses like yours to remain relevant to your customers, personalize your engagement campaigns, reduce churn, and eventually achieve retention and upsell.

Product Quality Score

Ease of use
Customer support
Value for money

SmartKarrot features

Main features of SmartKarrot are:

  • Customer Engagement
  • Audience Targeting
  • 360 Degree Feedback
  • Reporting
  • Analytics
  • Alerts
  • Churn Management
  • Community Management
  • Customer Lifecycle Management
  • Health Score
  • Data Collection
  • A/B Testing

SmartKarrot Benefits


The main benefits of SmartKarrot are 360 insights and analytics, customized customer engagement, and improved product management calls. Learn more about each of these benefits below. 

360 Insights and Analytics

One thing that sets SmartKarrot apart from the competition is its ability to provide businesses with a comprehensive, 360 view of their customer and product performance. Even better, it does not just provide several dissociated pieces of information regarding the nature of your business. Instead, it makes prior connections to the existing data and provides context and perspective for you. 

Customized Customer Engagement

SmartKarrot recognizes the need for personalized solutions, especially when it comes to customer interactions. Once it has helped you establish the best course of action for a particular segment of your consumers, it creates hyper-personalized campaigns that will allow you to meet your customers in the various stages of their buyers’ journey, and at the best medium possible.

Improved Product Management Calls

More than fostering meaningful interactions between businesses and consumers, SmartKarrot also helps build products based on prior data and intelligence. It takes into account the way consumers interact with your products so that you can make more informed decisions when it comes to product development and management. 

Awards Section

Great User Experience Award
Rising Star 2019 Award
In our SmartKarrot reviews the software has been distinguished with our:
- Great User Experience Award
- Rising Star of 2019 Award

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

SmartKarrot Integrations

The following SmartKarrot integrations are currently offered by the vendor:

  • Salesforce
  • Asana
  • Hubspot
  • Slack
  • Jira
  • Freshdesk
  • Stripe
  • Zendesk


Customer Support


Pricing Plans

SmartKarrot pricing is available in the following plans:

Free trial
Starter Plan
Growth Plan
Enterprise Plan
Contact vendor
Custom Plan
Contact vendor