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Serena Business Manager Review

Serena Business Manager OUR SCORE 88%
starting price By quote
our score 88%
free trial
  1. What is Serena Business Manager
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Serena Business Manager?

Looking to improve productivity, especially when it comes to the automation of processes? Serena Business Manager might be the tool for the job. This platform for process management works with a number of business environments and targets IT Operations and Development. Organizational processes like delivery, software development, and operations, can be integrated using the platform. Serena Software, the developer behind Serena Business Manager, is counted among the biggest providers of application lifecycle management (ALM) solutions. There are thousands of enterprises around the world who use the software, accelerating their customer lifecycle processes while also improving compliance, security, and performance.

Product Quality Score

Ease of use
Customer support
Value for money

Serena Business Manager features

Main features of Serena Business Manager are:

  • Unified Work Center
  • Mobile client
  • Report Center
  • Backlog views
  • Kanban view
  • Smart search
  • Calendaring
  • App composer
  • Real-time notifications

Serena Business Manager Benefits


The main benefits of Serena Business Manager are its flexibility and adaptability, drag-and-drop layout, and built-in auditing and reporting features. Here are more details:

With Serena Business Manager, applications for system and human work management that are process-based can be quickly created and deployed. Not only are these applications flexible and adaptable, built-in auditing and reporting can also be incorporated for visibility that is unmatched. Governance and compliance won’t be a problem either as stakeholders and users will find the platform user-friendly.

The Composer feature that comes with Serena Business Manager is a great help in encouraging development productivity, as it enables users to quickly come up with process apps, thanks to its drag-and-drop layout of orchestrations, workflows, and forms. Businesses don’t need to worry if there is only a small development staff involved since the platform automates versioning, deployment, and promotion. The social views and feeds that come with Serena Business Manager’s Work Center also involve stakeholders in the process. Bottlenecks, as well as insight and visibility into the process, are all dealt with by the platform’s auditing and reporting features.

Users of SBM can easily look at and monitor the work item flow in a team environment, thanks to the software’s Kanban view. Team effectiveness and communication is also simplified. Columns can be customized, limits established, and drag-and-drop operations performed as they work their way through the workflow. No matter the source, users can set up external feeds that provide them with a singular view of all work items.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

Serena Business Manager Integrations

The following Serena Business Manager integrations are currently offered by the vendor:

No available information.


Customer Support


Pricing Plans

Serena Business Manager pricing is available in the following plans:

Free trial
Quote-Based Plan
Contact vendor